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Paid For Upgrade, But Download Corrupted


civex

Question

I bought the upgrade from 8 to 9, and I've downloaded it several times, restarted my computer, used Safari and Firefox, but the resulting .dmg file won't open. Error -199 if unzipped by Archive Utility, or codec error if unzipped by StuffIt.

 

Used the email page form for query, but no answer as of today.

 

How do I get the file, please?

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