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Unable To Purchase Emc10 By Download


nikro000

Question

I am not sure if I am in the right forum but I ma pretty frustrated. :angry2:

When I attempted to purchase by download, I received the following error message at the end of the purchase process:

"We are unable to process your order. Please verify your information and try again."

ALL my information is valid. To be sure I tried 2 different credit cards and 2 different email addresses.

I attempted to purchase by download several times (12-14 times). I give up now, because I would have needed the product today and I am NOT able to download it because of the error message above.

Anybody any ideas?

 

nikro000

 

P.S. Needless to say I re-entered my information several times to make sure there was no mistake on my part.

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I am not sure if I am in the right forum but I ma pretty frustrated. :angry2:

When I attempted to purchase by download, I received the following error message at the end of the purchase process:

"We are unable to process your order. Please verify your information and try again."

ALL my information is valid. To be sure I tried 2 different credit cards and 2 different email addresses.

I attempted to purchase by download several times (12-14 times). I give up now, because I would have needed the product today and I am NOT able to download it because of the error message above.

Anybody any ideas?

 

nikro000

 

P.S. Needless to say I re-entered my information several times to make sure there was no mistakle from my part.

Maybe try a different browser and be sure to clean your cache? Also, double check those e-mail accounts; maybe it went through despite the error message. I think EMC 9 has a free trial download available, maybe here? Maybe you could try that for tonight? Unfortunately, it looks like a call to customer service is unavailable until tomm. morning, here. I hope it works out for you.

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Maybe try a different browser and be sure to clean your cache? Also, double check those e-mail accounts; maybe it went through despite the error message. I think EMC 9 has a free trial download available, maybe here? Maybe you could try that for tonight? Unfortunately, it looks like a call to customer service is unavailable until tomm. morning, here. I hope it works out for you.

 

Thank you for the links

 

Nikro000

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