Endless Green Bar / Can't Cancel Out Of Dialog Box

[BobCharley]

After opening EMC9 running MyDVD, it brings up two dialog boxes:

 

"Please wait while Windows configures Roxio Easy Media Creator

9 Suite"

 

and..

 

"The feature you are trying to use is on a CD-ROM or

other removable disk that is not available

 

Insert the 'Roxio Easy Media Creator 9 Suite'

disk and click OK"

 

I've inserted the disk and gone through the steps but these boxes still come up every time I open the program. When I click cancel on the first box it gives me the hour glass then just keeps going with the green bar while reading "gathering information."

 

I think this started happening after I updated from Direct X 9.0 to 9.0c. Should that have anything to do with it?

[grandpabruce]

No, the DirectX update, which is good, should not affect it.

 

You need to do a clean install, and don't skip any steps in the following link:

 

http://kb.roxio.com/content/kb/Creator/000086CR