Backontrack Log Files?

[RIVKID]

I have EMC 10, it was a clean install to a new hard drive rather than an upgrade from my EMC 9.

 

When backing up files on my system drive I get pop up messages that certain files are in use and cannot be backed up, these are in my profile, not my system folder.

 

I would like to view any log file to see if the backup is otherwise completing or failing, but I cannot find any sort of logging.

 

How do I determine whether the backup is succeeding?

 

[RIVKID]

I hate to confirm that but my Acronis True Image 9 taught me that turth, It backed up my hard drive to an external hard drive, verified the back up and when I went to restore, I got an error measage for the original and subsequent back-ups.

 

Where I agree that a restore is the _only_ way to ensure a backup was indeed successful, _any_ backup application does keep and provide a log file of what it did while it was working with your files! After a few test runs to verify the logs one tends to gain a trust level with the log files to determine what each backup could contain without performing a restore after EVERY backup job.

 

I agree this is a user forum, but it's for the entire suite of products, not just the video editor. I do wonder though, if this is Roxio's attempt to kill off the backup portion of the suite, provide something that no one would ever want to use and then the next version not have anything. Now they offer a totally separate backup solution, but if the included BackOnTrack backup utility is any indication of how it might function I'd run for the hills before shelling out more $ for it.

 

So, I've opened a trouble ticket with support, I'll be interested to see what they say. In the meantime MozyHome is looking pretty good for this computer.

 

[Jim_Hardin]

Never used Back On Track, but that sort of message is common when you have any other program running during a backup. Even Explorer may have a file tagged as In Use because you have it highlighted.

 

First Rule of Backup: You have no backup until you run a restore and confirm it!

 

That is not a joke!

 

[RIVKID]

Never used Back On Track, but that sort of message is common when you have any other program running during a backup. Even Explorer may have a file tagged as In Use because you have it highlighted.

 

First Rule of Backup: You have no backup until you run a restore and confirm it!

 

That is not a joke!

 

That is always sound advice, thank you. Maybe I should have been more specific. I have done backup projects for several companies and currently manage the backup process for twenty servers and several TB of data in my professional life. With that said, yes, I have performed a restore of this data at home to ensure it is doing what it claims, although on a regular basis I am not going to perform a full restore _every_ time a backup is performed; any backup software I have ever used, including the Roxio software that was purchased from Sonic that was originally the Veritas Home Version created a log file. Then again it also offered differentials too .

 

So the question is: When I create a scheduled backup and the backup kicks off at night when I'm not looking and completes with 0x0 result code in the scheduled tasks, where is my "warm and fuzzy" log file or backup file that shows what the software feels really happened? The current version of Roxio Back On Track _must_ keep one; right???

 

BTW: this is my last ditch effort to use this product, without even a log file, I'd be without words on this product. I was sorry to see much of the functionality of the old Veritas software that was kept through Roxio EMC9 vanish in EMC10, but I'm still trying to use the entire suite of software rather than a separate backup product and video editing product and CD/DVD burning product, etc. So anything that could make the backup software more "functional" would be helpful!

 

[Jim_Hardin]

This is a user forum and I do not think any of the gurus use BOT. Likewise, yours is probably the 2nd question I have ever seen about it. That means it either works flawlessly or nobody uses it

 

I think you need to call Tech Support and talk to them.

 

Sorry I can't help more but I don't even have it installed.

[sknis]

Never used Back On Track, but that sort of message is common when you have any other program running during a backup. Even Explorer may have a file tagged as In Use because you have it highlighted.

 

First Rule of Backup: You have no backup until you run a restore and confirm it!

 

That is not a joke!

 

I hate to confirm that but my Acronis True Image 9 taught me that turth, It backed up my hard drive to an external hard drive, verified the back up and when I went to restore, I got an error measage for the original and subsequent back-ups.