Dvd Burning Problem....please Help!

[nthamix92]

I am trying to burn a dvd and when it gets to the end of the burning process (Finalizing 100%) a window pops up and says that "WINDOWS has encountered a unknown error with Roxio Media Creator 9 and will shut down the program". I have tried various types of blank DVD's and get the same error. I have also tried the PX Engine Update and that does not seem to help. I can burn a music CD without any error and DVD's seem to work fine on that drive. Please help......Here is my PC information if needed:

 

SOFTWARE: ROXIO MEDIA CREATOR 9

OS: WINDOWS XP PROFESSIONAL

PROCESSOR: Intel Core 2 CPU @ 2.13GHz

MEMORY: 1GB SDRAM

STORAGE: 250GB

HARDWARE: TSSTcorp DVD+-RW TS-H653A 16x DVD-ROM

SONY CDRWDVD CRX310S 48x CDROM

 

 

Thank you in advance to anyone for your help.

[nthamix92]

You forgot to mention what program, in the suite, that you were using.

 

Sorry about that.....I believe the program is DivX DVD

[sknis]

Sorry about that.....I believe the program is DivX DVD

No such program/application in EMC 9.

 

DivX is a format for a type of video compression that will play only on DVD players that are capable of playing DivX format discs.

 

Have you tried to play that disc in a DVD player? I remember that some people had false error messages.

 

It is extremely difficult to guess/help you with a problem where you can't supply reasonable information.

 

Edit: I apologize to the OP for saying that there was no such appplication (see below) and for chiding the OP for provideing incomplete information. mea cupa

[grandpabruce]

There is a program DivX DVD's in EMC 9. I haven't used it though.

[sknis]

There is a program DivX DVD's in EMC 9. I haven't used it though.

!

One of those hiddn applications?

 

I don't ever remember seeing it!

[sknis]

If I click on Video, I see DivX DVD's.... is that what you mean sknis? Or do I need new glasses to see DivX DVD on your posted pic!

 

cd

 

OK, it must be under Video Applications so perhaps I never noticed it. I don't have EMC 9 on my computer now so I was going by an old image.

 

It is there under EMC 10 also and opens Video Copy and Convert. What does EMC9's DivX DVD open?

[grandpabruce]

OK, it must be under Video Applications so perhaps I never noticed it. I'm not sure what you mean by needing new glasses on my posted pic. I don't have EMC 9 on my computer now so I was going by an old image.

 

It is there under EMC 10 also and opens Video Copy and Convert. What does EMC9's DivX DVD open?

 

It opens Disc Copier.

[Ijar]

There you go..

Everybody learns something new every second of the day..

[grandpabruce]

I am trying to burn a dvd and when it gets to the end of the burning process (Finalizing 100%) a window pops up and says that "WINDOWS has encountered a unknown error with Roxio Media Creator 9 and will shut down the program". I have tried various types of blank DVD's and get the same error. I have also tried the PX Engine Update and that does not seem to help. I can burn a music CD without any error and DVD's seem to work fine on that drive. Please help......Here is my PC information if needed:

 

SOFTWARE: ROXIO MEDIA CREATOR 9

OS: WINDOWS XP PROFESSIONAL

PROCESSOR: Intel Core 2 CPU @ 2.13GHz

MEMORY: 1GB SDRAM

STORAGE: 250GB

HARDWARE: TSSTcorp DVD+-RW TS-H653A 16x DVD-ROM

SONY CDRWDVD CRX310S 48x CDROM

 

 

Thank you in advance to anyone for your help.

 

You forgot to mention what program, in the suite, that you were using.