fromns Posted July 20, 2008 Report Share Posted July 20, 2008 Hello all, I'm using Roxio 10 (the second product I've used in the last year). Originally, I used a free (limited) version of Roxio that came with my (now stollen) laptop. I was able to sucessfully burn, and play (in my toshiba dvd player) dvd's with menus. I was using DVD+R (Verbatum brand). After my laptop was stollen, I purchased a desktop, and bought the full version of Roxio 10. I used the same DVD (verbatum DVD+R) to burn, and although it plays in the computer (with menus and chpaters), I get a disk error in the dvd player. Oddly, DVD-R now works. I'm confused why the same DVD's won't work in my dvd player. Thanks in advance for any suggestions. Link to comment Share on other sites More sharing options...
gi7omy Posted July 20, 2008 Report Share Posted July 20, 2008 It's just possible you have a bad batch of discs really. If the -Rs are working, then the program and the burn is acting normally. A fault would cause both to fail Link to comment Share on other sites More sharing options...
fromns Posted July 20, 2008 Author Report Share Posted July 20, 2008 It's just possible you have a bad batch of discs really. If the -Rs are working, then the program and the burn is acting normally. A fault would cause both to fail Thanks for the reply - I actually tried a batch of DVD+R, my original (used on my former computer) DVD+R, a DVD+RW - none of which worked - all generated a disk error on the dvd player, however all played OK in computers. I'm using MyDVD. I can't find any settings in Roxio10 which should be set. Any further suggestions? Link to comment Share on other sites More sharing options...
gi7omy Posted July 20, 2008 Report Share Posted July 20, 2008 It's probable that the DVD player doesn't like the media - that happens far more often than most people realise My sister in law has a top-end Sony machine which is very fussy about what media it will or won't play. I've got a cheap and cheerful one by A. Non of Taiwan that plays anything I feed it Link to comment Share on other sites More sharing options...
fromns Posted July 20, 2008 Author Report Share Posted July 20, 2008 It's probable that the DVD player doesn't like the media - that happens far more often than most people realise My sister in law has a top-end Sony machine which is very fussy about what media it will or won't play. I've got a cheap and cheerful one by A. Non of Taiwan that plays anything I feed it Thanks for the reply - just to clarify... I just find it odd that my former computer (on which I used the free version of Roxio/MyDVD which came with it) used DVD+R fine, which worked in the same DVD player which I'm now using a purchased full version of Roxio10. The same dvd player, the same package of DVD's - the only difference is Roxio - the free/limited version (which worked) and the purchased full version (which seems really fussy) Link to comment Share on other sites More sharing options...
cdanteek Posted July 20, 2008 Report Share Posted July 20, 2008 fromns, It could be the burner and it's firmware in the new PC. What is your DVD Drive ID string and firmware version? What is the X speed rating on the +R Verbatim, and what speed are you burning them at? cd Link to comment Share on other sites More sharing options...
fromns Posted July 20, 2008 Author Report Share Posted July 20, 2008 fromns, It could be the burner and it's firmware in the new PC. What is your DVD Drive ID string and firmware version? What is the X speed rating on the +R Verbatim, and what speed are you burning them at? cd I've read a number of posting regarding the burning speed - the speed of the dvd is 16X. I tried burning at 16X, 12X, and 6X - none worked. As for your first question - DVD Drive ID string and firmware version - not sure what this is or where to find it - can you clarify? Link to comment Share on other sites More sharing options...
cdanteek Posted July 20, 2008 Report Share Posted July 20, 2008 I tried burning at 16X, 12X, and 6X - none worked. What do you mean, none worked? What brand is the PC and did the DVD Drive come with it? Sorry I don't run Vista! To identify your drive in XP. Right click my computer and click properties. The system properties window opens, click the Hardware tab and then click device manager. The Device Manager Window opens, from the top view, make sure a dot is next to view devices by type. Click the + next to DVD/CD-Rom Drives, post what it reads? For the firmware version, right click the drive/s and click properties, click the details tab. It should show, example mine IDECDROMBENQ_DVD_DD_DW1640_______________BSRB_____. The # where my BSRB is, is what we need you to post with the drive model/name. cd Link to comment Share on other sites More sharing options...
fromns Posted July 20, 2008 Author Report Share Posted July 20, 2008 What do you mean, none worked? What brand is the PC and did the DVD Drive come with it? Sorry I don't run Vista! To identify your drive in XP. Right click my computer and click properties. The system properties window opens, click the Hardware tab and then click device manager. The Device Manager Window opens, from the top view, make sure a dot is next to view devices by type. Click the + next to DVD/CD-Rom Drives, post what it reads? For the firmware version, right click the drive/s and click properties, click the details tab. It should show, example mine IDECDROMBENQ_DVD_DD_DW1640_______________BSRB_____. The # where my BSRB is, is what we need you to post with the drive model/name. cd none worked means that each dvd i burned all resulted in the same "disk error" on my dvd player. I'm using Vista, not xp, but i appreciate your help. any further suggestions appreciated. thanks Link to comment Share on other sites More sharing options...
cdanteek Posted July 20, 2008 Report Share Posted July 20, 2008 I'm using Vista, not xp, I'm told the path is the same, from device manager on! Did you even look? cd Link to comment Share on other sites More sharing options...
Guest ml Posted July 20, 2008 Report Share Posted July 20, 2008 none worked means that each dvd i burned all resulted in the same "disk error" on my dvd player. I'm using Vista, not xp, but i appreciate your help. any further suggestions appreciated. thanks It shouldn't make any difference if you're burning with XP or Vista and since it will play in your DVD plays in the computer, it's got to be a compatability problem with your DVD player. I've had more "success" ( the DVD will play in more types of burners ) when I burn to an 'image file' and then double click on that file and burn the DVD. Separating the encoding and burning process and burning at a lower speed are recommended. Also, check for fingerprints on that DVD. DVD players choke on fingerprints. Have you tried to play it on a friend's DVD player? And just to verify..... when you put that DVD into your computer and look at the files on the DVD with Windows Explorer, what kind of files and folders are on the DVD? Link to comment Share on other sites More sharing options...
cdanteek Posted July 20, 2008 Report Share Posted July 20, 2008 It shouldn't make any difference if you're burning with XP or Vista and since it will play in your DVD plays in the computer, it's got to be a compatability problem with your DVD player. I've had more "success" ( the DVD will play in more types of burners ) when I burn to an 'image file' and then double click on that file and burn the DVD. Separating the encoding and burning process and burning at a lower speed are recommended. Also, check for fingerprints on that DVD. DVD players choke on fingerprints. Have you tried to play it on a friend's DVD player? And just to verify..... when you put that DVD into your computer and look at the files on the DVD with Windows Explorer, what kind of files and folders are on the DVD? Just to get everyone up to speed! OP used the same DVD+R Verbatim from the same spindle on his old PC and the disc's worked fine in his settop. Flash forward, today with new pc and same DVD+R Verbatim from the same spindle and new pc with EMC 10, disc's won't play on same settop. cd Link to comment Share on other sites More sharing options...
Brendon Posted July 20, 2008 Report Share Posted July 20, 2008 fromns, The quality of the drives in set-top DVD players often isn't related to their price, as Daithi points out. Some of the less capable drives will only play DVD-ROMs or DVD-R, and don't like DVDRWs or DVD+R discs. See article here. DVD+R discs are more versatile than DVD-Rs, and one of the things they do better is the handling of "booktypes". The booktype is part of a byte at the start of every DVD which indicates what the physical format of the disc is. [DVD+R, DVD-R, DVD-ROM, DVD-RAM etc]. The booktype bits of a DVD+R disc can be changed during burning so that the disc appears to be a DVD-ROM just like commercial DVDs, and will play in an older or less-capable drive. I suspect that your earlier burner was set to change the booktype, and your new burner isn't. However we can't know until you (1) tell us what the new burner is, and (2) take a look at the discs which do play versus the discs which don't. A very good way to find out both pieces of information for us is the DiscSpeed utility. It is a free download here and is quite small. It has no 'fish-hooks' and is reputable software. (1) When run, the utility will show you, top center of the box, what your drive is. In this clip you can see both of my drives, and they show as 'BENQ DVD DD DW 1640 BSRB' or 'HL-DT-ST DVD-RAM GSA-H22N 1.02' In each case, all except the last item is the DriveID, and the last item [bSRB or 1.02] is the firmware identifier. Would you do that, and tell us what you see for your drive (s) please?? It's quite easy. (2) The second part is quite easy too. Put one of your successful discs into the drive, and click on 'Disc Info'. DiscSpeed will look at the DVD and give a display like this. The things we need to know are the first two items of 'Basic Information', Disc type, and Book Type. See that mine is a DVD+R, but the booktype has been set to DVD-ROM for maximum compatibility? My BENQ does that [thanks, cd]. What Disc type/Book Type pairs do your successful discs show, compared with your unsuccessful ones, please? Best regards, Brendon Link to comment Share on other sites More sharing options...
Guest ml Posted July 20, 2008 Report Share Posted July 20, 2008 Thanks for the summary, cd. Could be that the burner isn't writing the DVDs properly. Some DVD burner manufacturers have lists of recommended DVDs on their support website. Or he could try the general troubleshooting tips here: http://kb.roxio.com/content/kb/General%20I...mation/000008GN Link to comment Share on other sites More sharing options...
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