I have EMC v7 and was considering upgrading to v8 on-line. I was flabbergasted to see that Roxio wanted to charge me $20 more than the advertised price and then mail me a rebate! Has anyone ever seen a more stupid idea than including a snail-mail process in an on-line electronic sale?
The value proposition for buying on-line is convenience. Adding this hassle to the process tells me that Roxio doesn't want me as a customer. So I obliged them and canceled the purchase.
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carlkra
I have EMC v7 and was considering upgrading to v8 on-line. I was flabbergasted to see that Roxio wanted to charge me $20 more than the advertised price and then mail me a rebate! Has anyone ever seen a more stupid idea than including a snail-mail process in an on-line electronic sale?
The value proposition for buying on-line is convenience. Adding this hassle to the process tells me that Roxio doesn't want me as a customer. So I obliged them and canceled the purchase.
Carl K
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