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"medium Not Present - Unit Not Ready" Error On Xp


bigrob
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Hello -

 

I purchased this product last week:

 

Roxio Easy CD and DVD Burning

Version: 9.0.554

Build: 905B54T, R01

 

I installed it on Windows XP SP3. When I burn files to a CD I receive the following message when at 92% complete:

 

"Medium not present - Unit not ready"

 

This happens every time. I've tried various forms of media with Drag-to-Disk and Creator Classic. I know the drive works because I've used it with the Windows XP burning utility, CyberLink and ImgBurn.

 

I had a few hits when searching for the above error message, and I tried the fix here: http://forums.support.roxio.com/index.php?showtopic=3320 , but it didn't help.

 

I picked this product because it appeared to have just the right level of functionality I needed (and I didn't want to waste money on a flagship product with features I'd never use). Any advice will be appreciated.

 

Thanks!

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It's a bit more than just TDK 52x - go to control panel, system, hardware, device manager and select the cd drive

 

In properties go to details and in there there will be a Device Instance ID

 

Let us know what that says please

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It's a bit more than just TDK 52x - go to control panel, system, hardware, device manager and select the cd drive

 

In properties go to details and in there there will be a Device Instance ID

 

Let us know what that says please

 

Happy to...

 

SCSI\CDROM&VEN_HL-DT-ST&PROD_BDDVDRW_GGC-H20L&REV_1.02\4&180F70C&0&110

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try to make a disc image with Creator Classic first then burn that disc image to see if you still have the same error.

 

Thank you, I hadn't tried this and it worked beautifully.

 

Now when I use Creator Classic to burn directly, it is working fine. Drag-to-Disc still fails, but I don't need to use it anyway.

 

The error was appearing at 92%, which was when the progress window indicated it had flushed the buffer and began closing the disc. Why it can now close the disc successfully I don't know. But I've performed several different tests now and it works.

 

Perhaps I was experiencing a PEBKAC error last weekend.

 

Thanks for the help, everyone!

 

Rob

 

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