"medium Not Present - Unit Not Ready" Error On Xp

[bigrob]

Hello -

 

I purchased this product last week:

 

Roxio Easy CD and DVD Burning

Version: 9.0.554

Build: 905B54T, R01

 

I installed it on Windows XP SP3. When I burn files to a CD I receive the following message when at 92% complete:

 

"Medium not present - Unit not ready"

 

This happens every time. I've tried various forms of media with Drag-to-Disk and Creator Classic. I know the drive works because I've used it with the Windows XP burning utility, CyberLink and ImgBurn.

 

I had a few hits when searching for the above error message, and I tried the fix here: http://forums.support.roxio.com/index.php?showtopic=3320 , but it didn't help.

 

I picked this product because it appeared to have just the right level of functionality I needed (and I didn't want to waste money on a flagship product with features I'd never use). Any advice will be appreciated.

 

Thanks!

[cdanteek]

Daithi, his drives are in his signature, is that what you want?

 

DVD-RAM: LG GGC-H20L Blu-ray/HD SATA

DVD-ROM: ASUS DVD-E616A3T SATA

 

cd

[gi7omy]

What brand of disc are you using?

 

Also, what program in the set are you using?

[gaper1]

try to make a disc image with Creator Classic first then burn that disc image to see if you still have the same error.

[gi7omy]

It's a bit more than just TDK 52x - go to control panel, system, hardware, device manager and select the cd drive

 

In properties go to details and in there there will be a Device Instance ID

 

Let us know what that says please

[bigrob]

It's a bit more than just TDK 52x - go to control panel, system, hardware, device manager and select the cd drive

 

In properties go to details and in there there will be a Device Instance ID

 

Let us know what that says please

 

Happy to...

 

SCSI\CDROM&VEN_HL-DT-ST&PROD_BDDVDRW_GGC-H20L&REV_1.02\4&180F70C&0&110

[bigrob]

try to make a disc image with Creator Classic first then burn that disc image to see if you still have the same error.

 

Thank you, I hadn't tried this and it worked beautifully.

 

Now when I use Creator Classic to burn directly, it is working fine. Drag-to-Disc still fails, but I don't need to use it anyway.

 

The error was appearing at 92%, which was when the progress window indicated it had flushed the buffer and began closing the disc. Why it can now close the disc successfully I don't know. But I've performed several different tests now and it works.

 

Perhaps I was experiencing a PEBKAC error last weekend.

 

Thanks for the help, everyone!

 

Rob

 

[bigrob]

What brand of disc are you using?

 

Also, what program in the set are you using?

 

Media: I've tried Sony CD-R and TDK CD-R 52x. I record much slower than that though.

 

Program: Creator Classic and Drag-to-Disc.

 

Thanks!