georgeb Posted August 3, 2008 Report Share Posted August 3, 2008 Hi. This is a general question not strictly related to Roxio but I hope you can help. I have Windows Vista Home Premium, HP Pavilion a6060a system and the drive is a TSST CD/DVDRW TS-H653L. Burning (MyDVD, Windows DVD maker, DVD Decryptor) to DVD-R discs fail. I Used DVD Decryptor created a DVD+R disc with no problems whilst the same file failed on a DVD-R. I have upgraded the firmware to the latest version. This PC is under extended warranty and HP tell me it is a system issue and I need to reload the entire system from scratch, ie, format drive, reload all the applications, updates, etc. I can understand that this will be beneficial because I start with a clean system but as I have no external drive at the moment, I need to postpone doing so. I was wondering if any of you people know if there are system files that are corrupt causing the problem? If so, what are they and can they be reloaded? This has been happening for a couple of months so I cannot go to a previous restore point . Any help, ideas appreciated. Link to comment Share on other sites More sharing options...
Brendon Posted August 3, 2008 Report Share Posted August 3, 2008 I was wondering if any of you people know if there are system files that are corrupt causing the problem? If so, what are they and can they be reloaded? This has been happening for a couple of months so I cannot go to a previous restore point . George, Did this burner ever burn to your DVD-R discs properly? How does the burn 'fail'? [what error(s) do you get?] Our optical drive guru, cdanteek, is away this weekend and he might contradict me when he gets back and reads this. However I think he will confirm that the ability to write properly to a DVD plus [DVD+] but not a DVD dash [DVD-] disc is a matter between the burner drive and the quality/type of blank disc, and not the system software. The drive's firmware governs how it should recognize discs, which discs it should recognize, and how it should burn them. The computer system software just asks the drive if there's a writeable disc there and if it has enough space, and then delivers the data to the drive and says "go for it". It's up to the drive to apply the proper 'writing strategy' to get the data onto the disc properly. What type/brand of DVD- discs have you been trying? Burnable discs have a Manufacturer's ID or MID which will identify a disc better than a brand, since many sellers get their stock from different manufacturers. Have you tried another brand? It would be a good idea to have the MID of your DVD- discs available for cdanteek. You may be able to find it out with EMC's Disk info, but if that doesn't show it then DiscSpeed, a free download here will show you it, and many other useful things about burned discs. The MID of this disc below is "SONY D21 000" Regards, Brendon Link to comment Share on other sites More sharing options...
Big_Dave Posted August 4, 2008 Report Share Posted August 4, 2008 George, I am running almost the same CD/DVD drive that you have installed. I have the TSST CD/DVDRW TS-H653N. Brendon has made some good suggestions like trying a different manufacturer of DVD-R before doing anything drastic like reloading the hard drive. I haven't burned any DVD-R media recently and I can't say for certain if I still can burn a DVD-R. I am all out of that medai type but it should work. Link to comment Share on other sites More sharing options...
georgeb Posted August 5, 2008 Author Report Share Posted August 5, 2008 George, Did this burner ever burn to your DVD-R discs properly? How does the burn 'fail'? [what error(s) do you get?] Our optical drive guru, cdanteek, is away this weekend and he might contradict me when he gets back and reads this. However I think he will confirm that the ability to write properly to a DVD plus [DVD+] but not a DVD dash [DVD-] disc is a matter between the burner drive and the quality/type of blank disc, and not the system software. The drive's firmware governs how it should recognize discs, which discs it should recognize, and how it should burn them. The computer system software just asks the drive if there's a writeable disc there and if it has enough space, and then delivers the data to the drive and says "go for it". It's up to the drive to apply the proper 'writing strategy' to get the data onto the disc properly. What type/brand of DVD- discs have you been trying? Burnable discs have a Manufacturer's ID or MID which will identify a disc better than a brand, since many sellers get their stock from different manufacturers. Have you tried another brand? It would be a good idea to have the MID of your DVD- discs available for cdanteek. You may be able to find it out with EMC's Disk info, but if that doesn't show it then DiscSpeed, a free download here will show you it, and many other useful things about burned discs. The MID of this disc below is "SONY D21 000" Regards, Brendon Hi Whilst researching this problem I uninstalled Roxio, reloaded the firmware (in case the original update was corrupted) and reloaded Roxio. So far I have had success though I haven't had a chance to try a reasonable sized movie using Microsoft Movie Maker or My DVD. I am guessing but is it possible the reinstall of Roxio fixed those UpperLimits, LowerLimits (or something like that) Registry settings? Is Roxio the only software that does that? I will get back if there are more issues. Thanks heaps again. George, I am running almost the same CD/DVD drive that you have installed. I have the TSST CD/DVDRW TS-H653N. Brendon has made some good suggestions like trying a different manufacturer of DVD-R before doing anything drastic like reloading the hard drive. I haven't burned any DVD-R media recently and I can't say for certain if I still can burn a DVD-R. I am all out of that medai type but it should work. Hi Dave and thank you for your input. I think I'm back on track now. My reply to Brendon has the details. Thanks mate (as we say down here)!! George Link to comment Share on other sites More sharing options...
georgeb Posted August 23, 2008 Author Report Share Posted August 23, 2008 George, I am running almost the same CD/DVD drive that you have installed. I have the TSST CD/DVDRW TS-H653N. Brendon has made some good suggestions like trying a different manufacturer of DVD-R before doing anything drastic like reloading the hard drive. I haven't burned any DVD-R media recently and I can't say for certain if I still can burn a DVD-R. I am all out of that medai type but it should work. Hi After some more investigation, it seems DVD-R discs will work when using an ISO to disc copy either via Roxio or DVD Decrypter. I can live with that until I reformat and reload the system which I may do some time soon. Thanks again for all your help. Link to comment Share on other sites More sharing options...
cdanteek Posted August 24, 2008 Report Share Posted August 24, 2008 Hi After some more investigation, it seems DVD-R discs will work when using an ISO to disc copy either via Roxio or DVD Decrypter. I can live with that until I reformat and reload the system which I may do some time soon. Thanks again for all your help. George, DVD Decrypter will only write ISO Image files. Download # 7 in my signature, updated program same author. Like Brendon told you it's, " not the system software."! Give me a link to HP and the firmware download for your drive your updated to. Again list the Media ID ( MID) that Brendon asked you to identify above? cd Link to comment Share on other sites More sharing options...
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