Error Message: 8004520c Error While Encoding Movie 1

[flanhan1]

I just downloaded and installed EMC 10. I have made a slide show and every time I try to burn it to a DVD or image file I get the same error message: 8004520c Error while  Encoding Movie 1.

 

I have been to both Sony and Intel's website and I have updated the sound card and the graphics drivers. I have defragmented my drive and I still get the same error message.

 

I have a Sony Vaio desktop computer running Windows XP Home.

 

I get the error message right away after I click burn.

 

I am not sure what other information would be helpful. I did have an earlier version of Roxio (I got it back when Tivo had the first link from their website to burn shows from Tivo to DVD, I don't remember what version of Roxio it was.) I think it was removed when I installed EMC10. I just noticed that Roxio Back Up My PC is still on my computer from that version.

 

 

[sknis]

I just downloaded and installed EMC 10. I have made a slide show and every time I try to burn it to a DVD or image file I get the same error message: 8004520c Error while  Encoding Movie 1.

 

I have been to both Sony and Intel's website and I have updated the sound card and the graphics drivers. I have defragmented my drive and I still get the same error message.

 

I have a Sony Vaio desktop computer running Windows XP Home.

 

I get the error message right away after I click burn.

 

I am not sure what other information would be helpful. I did have an earlier version of Roxio (I got it back when Tivo had the first link from their website to burn shows from Tivo to DVD, I don't remember what version of Roxio it was.) I think it was removed when I installed EMC10. I just noticed that Roxio Back Up My PC is still on my computer from that version.

 

What are you using for audio in that slide show?

 

In MyDVD, go to the top menu and select tools, options and py a dot near software. Try again.

[flanhan1]

What are you using for audio in that slide show?

 

In MyDVD, go to the top menu and select tools, options and py a dot near software. Try again.

 

Thanks for your reply. The dot was already on software and I tried to burn it again and got the same error message! Really making me crazy!!!

[rokknrobb]

I have a SONY Vaio PCV RX470DS I am experiencing All the same problems, have updated driver, selected software, opened project from my doc.s etc..

I am really disappointed in the sofware - I have the disc copy of My DVD 10.

[flanhan1]

I have a SONY Vaio PCV RX470DS I am experiencing All the same problems, have updated driver, selected software, opened project from my doc.s etc..

I am really disappointed in the sofware - I have the disc copy of My DVD 10.

 

Hi rokknrobb, I finally got in touch with the Roxio support and they told me to completely uninstall the program from my computer. I went line by line and deleted it all, now when I go to install it off of the cd, it says I don't have enough room on my computer!! So frusterating! I am planning on getting a laptop soon, I can only hope the software will work on it. So far it has been a waste of money.

 

Thanks for your reply, I am glad I am not the only one. Wish I had something that could help you.

[sknis]

Thanks for your reply. The dot was already on software and I tried to burn it again and got the same error message! Really making me crazy!!!

 

If you don't take time to read and answer questions, then you drive me crazy. I asked about audio in my post above.

 

Audio files may be encoded first so if you have a bad audio file, the program may hang from the start. Remember you cannot use any DRM protected files such as those you download from an online audio site such as ITunes. Also if you are using mp3 files, sometimes the formats are incorrect. Use Sound Editor to convert those music files to wav.

 

Go back to the start - did you create the project in Video Wave? If so, go back there and output the file to a mpg2 for DVD best quality file.

If it hangs from the start, then there is a problem with something in the project (audio, transition, timing, image format, etc.). If it encodes, use that file as the movie in My DVD. If it hangs there, then the problem is somewhere else.

 

What video card/chipset are you trying to use. Sometimes the porblem is that very low end chipsets just can't handle the encoding. Have you thought about adding a video card?

 

Are you using a standard menu or are you creating one of your own?

 

Try answering all the questions in my post if you really want an answer.

[flanhan1]

If you don't take time to read and answer questions, then you drive me crazy. I asked about audio in my post above.

 

Audio files may be encoded first so if you have a bad audio file, the program may hang from the start. Remember you cannot use any DRM protected files such as those you download from an online audio site such as ITunes. Also if you are using mp3 files, sometimes the formats are incorrect. Use Sound Editor to convert those music files to wav.

 

Go back to the start - did you create the project in Video Wave? If so, go back there and output the file to a mpg2 for DVD best quality file.

If it hangs from the start, then there is a problem with something in the project (audio, transition, timing, image format, etc.). If it encodes, use that file as the movie in My DVD. If it hangs there, then the problem is somewhere else.

 

What video card/chipset are you trying to use. Sometimes the porblem is that very low end chipsets just can't handle the encoding. Have you thought about adding a video card (if you don't have a laptop)?

 

Are you using a standard menu or are you creating one of your own?

 

Try answering all the questions in my post if you really want an answer.

 

Sorry about that I was not saying you drove me crazy, I will try all of your suggestions. I did create it in Video Wave. I did use audio files from websites, Wal-Mart and Amazon, not from itunes. I am new to all of this so I really apologize about not fully answering your question. I have not thought about adding a video card, although I believe that I did update my video card. I don't know anything about chipsets, but I will try to learn about them and figure out if I need to get better ones. I was using a standard menu. I downloaded EMC 10 from Roxio, so I don't have any documentation to trouble shoot by.

 

Thanks for your help. I will try all of your suggestions now.

 

[sknis]

Sorry about that I was not saying you drove me crazy, I will try all of your suggestions. I did create it in Video Wave. I did use audio files from websites, Wal-Mart and Amazon, not from itunes. I am new to all of this so I really apologize about not fully answering your question. I have not thought about adding a video card, although I believe that I did update my video card. I don't know anything about chipsets, but I will try to learn about them and figure out if I need to get better ones. I was using a standard menu. I downloaded EMC 10 from Roxio, so I don't have any documentation to trouble shoot by.

 

Thanks for your help. I will try all of your suggestions now.

 

Read the fair use guidelines for Amazon and for Wal-Mart. They may have the same DRM restrictions about use of the audio files. Read the pm I'm sending.

 

Many of the lower end or middle end computers have an integrated video (and audio) chipset on the mother board. They do well for many applications but gaming and video processing do stress these on-board chipset to the max. Some just cannot handle it.

 

You can buy and put in stand alone video cards (under $100) and stand alone audio cards for less than $50. The links are to examples and not necessary recommendations. The site is not necessarily a recommendation for the site. You can get these things from Amazon if you wish. Get a video card that has a minimum of 256 mb on board, cards are cheap so 512 is also a good choice. Unless you are going to do a lot of gaming, no need to go higher than that. Make sure the audio card has provisions for line-in. I notice that some do not seem to have that.

 

Instructions come with the cards and most of them simply plug in. Time for someone who has not done it before - about a half hour project. You will have to know (from Sony) what kind of video slot you have. Most recent ones are either PCI or PCIe.

 

By the way, if you listen to music on your PC, you will be amazed on how much better it sound with a good audio card (over a audio chip)

 

What model Sony do you have?

[flanhan1]

Read the fair use guidelines for Amazon and for Wal-Mart. They may have the same DRM restrictions about use of the audio files. Read the pm I'm sending.

 

Many of the lower end or middle end computers have an integrated video (and audio) chipset on the mother board. They do well for many applications but gaming and video processing do stress these on-board chipset to the max. Some just cannot handle it.

 

You can buy and put in stand alone video cards (under $100) and stand alone audio cards for less than $50. The links are to examples and not necessary recommendations. The site is not necessarily a recommendation for the site. You can get these things from Amazon if you wish. Get a video card that has a minimum of 256 mb on board, cards are cheap so 512 is also a good choice. Unless you are going to do a lot of gaming, no need to go higher than that.

 

Instructions come with the cards and most of them simply plug in. Time for someone who has not done it before - about a half hour project. You will have to know (from Sony) what kind of video slow you have. Most recent ones are either PCI or PCIe.

 

By the way, if you listen to music on your PC, you will be amazed on how much better it sound with a good audio card (over a audio chip)

 

What model Sony do you have?

 

I have a Sony Vaio PCV-RS320. I took all of the music off of the slideshow and I am still getting the same error message. Does that mean I need new audio and video cards?

 

Looking at my device manager it says:

 

SoundMax Integrated Digital Audio

Device type Sound, video and game controllers

Location PCI bus 0, device 31, function 5

 

[sknis]

I have a Sony Vaio PCV-RS320. I took all of the music off of the slideshow and I am still getting the same error message. Does that mean I need new audio and video cards?

 

Looking at my device manager it says:

 

SoundMax Integrated Digital Audio

Device type Sound, video and game controllers

Location PCI bus 0, device 31, function 5

 

Try clearing the proxy files first. In Video Wave, go to the top menu and select tools, options and then press the clear the proxy files button.

 

If that doesn't fix it, perhaps the problem is elsewhere.

 

That computer should be able to handle the video work. Here is a cnet review of that computer suggesting that the graphics may be low end if you wnt to do any heavy video editing.

 

Did we ever suggest going to the top menu, selecting tools, options and then putting a dot near software if it is near hardware. Sorry, I forgot if we asked that.

 

That computer does have a free AGP slot if you do chose to add a stand alone video card. There is also plenty of room for an audio card also.

What do you have as the first couple of sldie in that slide show? What transitions are you using?

 

Delete the first couple of slides and transitions, see if the project will render then.

 

I'm starting to run out of ideas.

[flanhan1]

Try clearing the proxy files first. In Video Wave, go to the top menu and select tools, options and then press the clear the proxy files button.

 

If that doesn't fix it, perhaps the problem is elsewhere.

 

That computer should be able to handle the video work. Here is a cnet review of that computer suggesting that the graphics may be low end if you wnt to do any heavy video editing.

 

Did we ever suggest going to the top menu, selecting tools, options and then putting a dot near software if it is near hardware. Sorry, I forgot if we asked that.

 

That computer does have a free AGP slot if you do chose to add a stand alone video card. There is also plenty of room for an audio card also.

What do you have as the first couple of sldie in that slide show? What transitions are you using?

 

Delete the first couple of slides and transitions, see if the project will render then.

 

I'm starting to run out of ideas.

 

Ok, I cleared the proxy files, still have the error message. Could it be because I downloaded it from the website? I do have a hard copy that I ordered, should I uninstall it and try to install it off of the CD? I did check the hardware/software and it was always on software. If I do add a video card and audio card do you think it will stop the error message?

 

I am right there with you-- running out of ideas!