Error Code 1001

[gramma]

Hello, Can any one tell me how to change any firewall settings that may be blocking a download? I get error code 1001 when trying to download a received show I sent to myself. I have paid the extra $39.99 to stay a premium member, but so far nothing but problems have occurred.

 

[PhotoShow Diva]

If you are trying to download PhotoShows from 5.0 into Roxio PhotoShow - it currently doesn't work. We expect to send out an upgrade in 2 weeks which will fix this problem.

[Alien]

I had the same problem. Just wanted to clarify the answer. I was trying to download a photoshow that I made on my laptop to my desktop computer into the photoshow residing on my hard drive and got that error. They both are PhotoSow 5.0 products. So the problem is with Roxio, correct? I disabled both my firewall and virus protection, and it still won't download into Photoshow 5.0 on my hard drive.

[gramma]

I had the same problem. Just wanted to clarify the answer. I was trying to download a photoshow that I made on my laptop to my desktop computer into the photoshow residing on my hard drive and got that error. They both are PhotoSow 5.0 products. So the problem is with Roxio, correct? I disabled both my firewall and virus protection, and it still won't download into Photoshow 5.0 on my hard drive.

Thank you to both of you who answered. I appreciate knowing that the issue will be corrected.