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Sandisk Cruzer Contour Problems With Roxio


PuzzledinDixie

Question

I recently purchased a SanDisk Cruzer Contour with U3 that I can not get to work despite contacting Dell (from whom I bought the computer with Roxio 9.0 already installed) and SanDisk for help. When I went to the U3 site, they listed a possible cause as the "drag and drop" function of Roxio as causing my problem and recommended I uninstall Roxio. But I don't want to, I use Roxio often. Has anyone else encountered this problem? Is there a way to only uninstall the "drag and drop" function but keep the rest of Roxio? I'm about to pull out my hair! AAARRRGGGHH!

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I just checked my options in the add/remove programs, and I do not see the option to uninstall the "drag to disk" function. This may be a dumb question, but I assume it would be called "drag to disk" in the program list. If not, how do I uninstall this feature? I honestly appreciate your help!

 

 

 

 

How do I dump the software? I'm all for it - just don't know how to do it! Any help you can offer would be great, thanks!! I may pull out all my hair if I can't get this sucker to work!!

 

If that is the software that came installed on the Sandisk, copy it to a folder on your hard drive, then delete it off the Sandisk.

 

If you let it install to your hard drive, then go to the Add/Remove Programs, and uninstall it.

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I recently purchased a SanDisk Cruzer Contour with U3 that I can not get to work despite contacting Dell (from whom I bought the computer with Roxio 9.0 already installed) and SanDisk for help. When I went to the U3 site, they listed a possible cause as the "drag and drop" function of Roxio as causing my problem and recommended I uninstall Roxio. But I don't want to, I use Roxio often. Has anyone else encountered this problem? Is there a way to only uninstall the "drag and drop" function but keep the rest of Roxio? I'm about to pull out my hair! AAARRRGGGHH!

 

The first thing that I did, when I first used my SanDisk Cruzer, was to dump the U3 software.

 

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Just uninstall Drag to Disc from add/remove programs - I assume that's what they are referring to.

 

I never let it loose on any of my computers anyway :lol:

 

 

I just checked my options in the add/remove programs, and I do not see the option to uninstall the "drag to disk" function. This may be a dumb question, but I assume it would be called "drag to disk" in the program list. If not, how do I uninstall this feature? I honestly appreciate your help!

 

The first thing that I did, when I first used my SanDisk Cruzer, was to dump the U3 software.

 

 

How do I dump the software? I'm all for it - just don't know how to do it! Any help you can offer would be great, thanks!! I may pull out all my hair if I can't get this sucker to work!!

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