Sandisk Cruzer Contour Not Work With Roxio?

[PuzzledinDixie]

I recently purchased a SanDisk Cruzer Contour with U3 that I can not get to work despite contacting Dell (from whom I bought the computer with Roxio 9.0 already installed) and SanDisk for help. When I went to the U3 site, they listed a possible cause as the "drag and drop" function of Roxio as causing my problem and recommended I uninstall Roxio. But I don't want to, I use Roxio often. Has anyone else encountered this problem? Is there a way to only uninstall the "drag and drop" function but keep the rest of Roxio? I'm about to pull out my hair! AAARRRGGGHH!

[grandpabruce]

I recently purchased a SanDisk Cruzer Contour with U3 that I can not get to work despite contacting Dell (from whom I bought the computer with Roxio 9.0 already installed) and SanDisk for help. When I went to the U3 site, they listed a possible cause as the "drag and drop" function of Roxio as causing my problem and recommended I uninstall Roxio. But I don't want to, I use Roxio often. Has anyone else encountered this problem? Is there a way to only uninstall the "drag and drop" function but keep the rest of Roxio? I'm about to pull out my hair! AAARRRGGGHH!

 

No sense in posting the same thing more than once. Follow your other post.