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My Dvd Drive Is Gone


thomastb24

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After I install EMC8 my DVD drive is gone. I have an Iomega EVE USB 2.0 external drive and after the install it is gone. Does anyone have any ideas?

Hi thomastb24,

Can you do me a few favours here...

1. place some info on your computer in your signiture, similer to mine, that has make,model,service pack,ect ect

as this will help in diagnising the issue.

 

2. when the drive is pluged in , does it show in the hardware manager under the system tab??

similer to the picture below (of cause my DVD will be diferent?) and or is it under the yellow question mark for not reconised hardware?

 

3. if it is then right click it and select un-install, then pull the usb lead out and then shutdown the PC, then restart to desktop and plug it in and can you tell me if it detects the USB device? and if so has this then made it show in the my computer icon?

 

 

4. Please make sure that you have updated drivers and drictx drivers on your system.

 

5. also you can try adding the PXEngine update to see if this helps. (download here)

 

Wish you luck and come back and update all of us how it is going or not?

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