Media 10 Help With Finding?

[Beth MacInnes]

hi i just bought a camcorder dc22 an it came with a MYDVD,it said i had to up grade and took me to this sight where i down loaded the wrong one and then returned it, i uninstalled what i could and deleted the rest,but i uninstalled "texas instruments PC1xxx21 ultra media controller(32). i dont know if that was apart of it or not, if not how do i reinstall??, i have a laptop with vista home

i then down loaded MYDVD10, the first half took 9 hours and the second half took over 11 hours, know it says "i must install roxio media creator 10 before installing the content, does this come with MYDVD10? if not why wont it work with out it. and do i have to buy it, and where from? look i am a bit of a dummy at this stuff as i just starting out so can some one PLEASE help me

 

THANKS in advance

[gi7omy]

Did you try running the other file first? (you said you downloaded two files)

 

Try that and see what happens (it's possible that one is 'program' and the other is 'content')

[Beth MacInnes]

ok thanks

any sugestion on my mass store controler of how to get it back?

[gi7omy]

It all depends on how you lost it - did you check (if you deleted it) if it'as in the recycle bin?

 

Worst case scenario - contact Roxio Support directly and ask for a new download