Inserting Videos Into Photoshow

[leslieone01]

I used to be able to add short 10 to 15 second videos to my photoshows but now it wont let me. Especially if I chose to edit them. Most of the videos are too long so when I go to edit to make them shorter the entire program freezes. Has anyone has this problem before?

 

[David de Roxio]

I used to be able to add short 10 to 15 second videos to my photoshows but now it wont let me. Especially if I chose to edit them. Most of the videos are too long so when I go to edit to make them shorter the entire program freezes. Has anyone has this problem before?

 

 

Pleas let us know which version you are currently using. If you cannot find any more information or the entire program freezes, you may need to contact support.

[leslieone01]

Pleas let us know which version you are currently using. If you cannot find any more information or the entire program freezes, you may need to contact support.

Im using the photoshow 5. I contacted support they just said change th format of the video, but I have never had to do it before. I dont have the softeware to change the format in which the video is captured.

[David de Roxio]

Im using the photoshow 5. I contacted support they just said change th format of the video, but I have never had to do it before. I dont have the softeware to change the format in which the video is captured.

 

 

Please see my last 2 comments here:

http://forums.support.roxio.com/index.php?showtopic=40197