JMO_0121 Posted September 8, 2008 Report Share Posted September 8, 2008 Someone please help me, this is my last chance at fising my problem. To start off, I just completed a fresh, clean reaintallation of windows XP on my Dell Dimension 3000. Everything went as planned, no problems arised until I put the Sonic Cineplayer reinstallation sowtware CD dell sent me. It said that i needed MICROSOFT.NET FRAMEWORKS 1.1 or newer to isntall. I asked myself why this could be, and I went ahead and installed .Netframeworks 2.0, which is newer than 1.1. After I installed Frameworks, i went ahead and put the CD in the DVD drive and it still told me that I needed to have Net Frameworks 1.1 or newer? Why could this be? I DO HAVE frameworks installed? PLease someone help me, I need to have my computer working a soon as possible, I have a Mayor project to do at work. PLease someone help me, everyone on the other websites never help. Do I need to update any drivers? something? If you have any questions, please feel free to ask!! My best regards JMO_0121 Link to comment Share on other sites More sharing options...
firenhancer Posted September 8, 2008 Report Share Posted September 8, 2008 1. You have posted in the wrong forum. 2. What version of Sonic Cineplayer are you trying to install? Link to comment Share on other sites More sharing options...
JMO_0121 Posted September 12, 2008 Author Report Share Posted September 12, 2008 1. You have posted in the wrong forum. 2. What version of Sonic Cineplayer are you trying to install? I dont know what version of Cineplayer it is. Its an re-installation CD from Dell. It does not state the version. DO you know what the problem could be? Link to comment Share on other sites More sharing options...
Vaion Posted September 25, 2008 Report Share Posted September 25, 2008 I have a simular problem. I downloaded and paid for cineplayer dvd decoder pack 2.3 and it will not take the unlock key code. And it will not find the internet even when I am on the internet. How do I get this product to work. Vaion Link to comment Share on other sites More sharing options...
firenhancer Posted September 25, 2008 Report Share Posted September 25, 2008 I have a simular problem. I downloaded and paid for cineplayer dvd decoder pack 2.3 and it will not take the unlock key code. And it will not find the internet even when I am on the internet. How do I get this product to work. Vaion 1. Make sure you not entering "O" for "0", similarly "S" for "5" etc. 2. You can go to www.findmyorder.com/roxio and enter the order no for both number and password and verify the code that you are entering. 3. You issue is no way similar to OP. I dont know what version of Cineplayer it is. Its an re-installation CD from Dell. It does not state the version. DO you know what the problem could be? 1. Try removing all versions of .Net from your systems 2. Then install .Net 1.1 3. Now try installing CP. Link to comment Share on other sites More sharing options...
Og Mo Posted July 27, 2009 Report Share Posted July 27, 2009 1. Make sure you not entering "O" for "0", similarly "S" for "5" etc. 2. You can go to www.findmyorder.com/roxio and enter the order no for both number and password and verify the code that you are entering. 3. You issue is no way similar to OP. 1. Try removing all versions of .Net from your systems 2. Then install .Net 1.1 3. Now try installing CP. I am having this problem also. I recently downloaded this product and installed it with no problem except it would not take the ID code (18 digits) provided. I know about the zero instead of letter O and still it does not work. I included the dash between each grouping of numbers, made sure I used capital letters also and still I'm getting invalid ID code. When I went online to ROXIO and entered my ID I got "Invalid ID". Link to comment Share on other sites More sharing options...
ogdens Posted July 27, 2009 Report Share Posted July 27, 2009 I am having this problem also. I recently downloaded this product and installed it with no problem except it would not take the ID code (18 digits) provided. I know about the zero instead of letter O and still it does not work. I included the dash between each grouping of numbers, made sure I used capital letters also and still I'm getting invalid ID code. When I went online to ROXIO and entered my ID I got "Invalid ID". Were just users on here.....contact Customer Service. Link to comment Share on other sites More sharing options...
loveall Posted July 29, 2009 Report Share Posted July 29, 2009 I am having this problem also. I recently downloaded this product and installed it with no problem except it would not take the ID code (18 digits) provided. I know about the zero instead of letter O and still it does not work. I included the dash between each grouping of numbers, made sure I used capital letters also and still I'm getting invalid ID code. When I went online to ROXIO and entered my ID I got "Invalid ID". ME TOO! Has anyone received a solution from customer care? Link to comment Share on other sites More sharing options...
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