No Sound Device?

[GUZZI]

Just loaded from disc, the typical installation of 2009. Everything went smooth with the installation. When opening Mydvd or Videowave, the prompt says "a problem has been detected with your sound device. There might be no sound device installed on your computer, or it is not functioning properly. This application requires a properly configured sound device to run properly." WTH! The onboard sound ship is the latest realtec device, and works fine with all other applications, and yes, the speakers are hooked up and sound fine. What gives? I should have known Roxio "just can't seem to get it right". By the way, my computer specs are listed below. Any Ideas?

GUZZI

 

 

 

 

MSI K9N2G Neo Platinum board

Athlon Phenom 9950 x4

4GB 800mhz memory

MSI nvidia 8600GTS video card

Realtec audio ALC888 (8 channel)

500GB WD hard drive

300GB WD hard drive

ect.

[Jim_Hardin]

Got Vista?

 

XP??

 

DOS???

[GUZZI]

Jim! This is a NEW fresh XP PRO instll on a NEW computer.

GUZZI

 

Got Vista?

 

XP??

 

DOS???

 

[gi7omy]

The new Realtec HD Audio onboard chip has been plagued with problems - I have one here on my board and eventually gave up, disabled it and added a standalone sound card.

 

Double check the settings on it - it has the least intuitive interface known to man or beast

[GUZZI]

 

 

Really don't understand how the HD Realtec chip could be the cause of the problem. I have a huge amount of other software running, and absolutely no problems running any audio connected software.. I guess the Roxio 2009 does'nt like the chip? Have ran full diagnostics on the board, audio chip and codecs; nothing shows up and it works fine. Have to double think 2009 and decide whether to un-install back to V10 or give up on Roxio altogether! Sony Vegas Pro runs fine, as does Pinnacle V12. I like the interface of Roxio better than the other programs, but if I cannot solve the problem, I'll give up.

GUZZI

 

The new Realtec HD Audio onboard chip has been plagued with problems - I have one here on my board and eventually gave up, disabled it and added a standalone sound card.

 

Double check the settings on it - it has the least intuitive interface known to man or beast

 

[gaper1]

if it's a brand name computer (Dell, HP etc), download the driver from its website. Same thing happened to my Dell comp when using the Windows driver until I updated the driver.

[GUZZI]

if it's a brand name computer (Dell, HP etc), download the driver from its website. Same thing happened to my Dell comp when using the Windows driver until I updated the driver.

 

 

Finally downloaded another set of drivers from MSI for the Realtec onboard HD audio chip. 2009 seems to accept it now. Am finding some more bugs in the MyDVD/Videowave. Working on them now. At least it's a step in the right direction.

GUZZI

 

[grandpabruce]

Finally downloaded another set of drivers from MSI for the Realtec onboard HD audio chip. 2009 seems to accept it now. Am finding some more bugs in the MyDVD/Videowave. Working on them now. At least it's a step in the right direction.

GUZZI

 

 

What bugs would those be?