I do not know wheat to do. Everytime I try to install this program it tells me: " ERROR: Unable to load skin " or " Runtime Error " or both. I have followed all of the ideas about these problems from this forum already. I have erased things, downloaded things, I even spent $30 and 4 hours on the phone with Geek Squad trying to figure this out. I have literally worked on this from 9am - 5pm for the past 5 days. The 'customer service ' of this company is terrible, I tried the chat group and left several notes and everytime they told me the same thing : change your display settings. I did that and it still will not open. I am baffled, frustrated and confused. Please please please, any ideas I will try at this point, otherwise I am returning this product and never ever buying from this company again.
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John Kim
I do not know wheat to do. Everytime I try to install this program it tells me: " ERROR: Unable to load skin " or " Runtime Error " or both. I have followed all of the ideas about these problems from this forum already. I have erased things, downloaded things, I even spent $30 and 4 hours on the phone with Geek Squad trying to figure this out. I have literally worked on this from 9am - 5pm for the past 5 days. The 'customer service ' of this company is terrible, I tried the chat group and left several notes and everytime they told me the same thing : change your display settings. I did that and it still will not open. I am baffled, frustrated and confused. Please please please, any ideas I will try at this point, otherwise I am returning this product and never ever buying from this company again.
Thanks.
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