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Dvd-rw Drive Not Recognized


jama40

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I had a problem that Easy CD & DVD Creator 6 did not recognize my DVD-RW although WinXP does.

I have downloaded and installed the latest upgrades for Platinum version but it still is not recognized :).

The drive is a LaCIE d2 DVD-RW USB2.0. Windows says it is a Pioneer DVD-RW DVR-106D USB device.

When I looked in the table of supported drive I did not discover the LaCIE part # but the Pioneer part # was there. The fishy thing was that it was supported by the Basic version version 5.3.5.10d but not Platinum.

Is this a problem or should it work? Since this is a re-installation of Easy CD & DVD Creator 6 I have had this working on the same computer previously.

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I had a problem that Easy CD & DVD Creator 6 did not recognize my DVD-RW although WinXP does.

I have downloaded and installed the latest upgrades for Platinum version but it still is not recognized :).

The drive is a LaCIE d2 DVD-RW USB2.0. Windows says it is a Pioneer DVD-RW DVR-106D USB device.

When I looked in the table of supported drive I did not discover the LaCIE part # but the Pioneer part # was there. The fishy thing was that it was supported by the Basic version version 5.3.5.10d but not Platinum.

Is this a problem or should it work? Since this is a re-installation of Easy CD & DVD Creator 6 I have had this working on the same computer previously.

 

The supported drive list is not the last word by any means.

 

When you say XP recognizes it, do you mean that XP can actually burn to the drive?

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The supported drive list is not the last word by any means.

 

When you say XP recognizes it, do you mean that XP can actually burn to the drive?

 

Well, a program called MagicISO recognizes the drive as a CD/DVD burner and can burn to a DVD-R/RW.

I have not tested to burn with a Microsoft program.

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Well, a program called MagicISO recognizes the drive as a CD/DVD burner and can burn to a DVD-R/RW.

I have not tested to burn with a Microsoft program.

 

If another program can actually burn to the drive, that is what I was looking to confirm. Of course XP cannot burn to any DVD media, it is strictly CD burning.

 

At this point I am out of fresh ideas and suggest you contact Roxio. If this is a new purchase of the retail software, give them a call. If OEM you will have to contact the provider as they are bound to support it.

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It is also possible iTunes has overwritten some files so no other programs can use the burners. I know that is a problem with ECDC 4 and 5, and I think EMC 7 has also had problems with older versions of iTunes, so that is a possibility.

 

However, I don't know what steps to take if that is the case.

 

Lynn

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Have you tried this?

 

Using Roxio Assistant: Roxio Assistant is designed to correct Engine Initialization errors. If Easy CD & DVD Creator's Engine does not initialize, the applications in Easy CD & DVD Creator will not recognize your recorder.

 

After running Roxio assistant, you should update Easy CD & DVD Creator as described above in "Updating Your Software to the Latest Version:".

 

  1. RoxAssist.exe is located at:
    C:\Program Files\Common Files\Roxio Shared\Upgrade\RoxAssist.exe
    (Note: If you have modified the installation of Windows or Easy CD & DVD Creator, the file may be located in a different location.)
  2. After running this program you should receive the message "Engine initialized successfully with full recorder support".
  3. If you do not receive the message, update your Virus software and then check and clean your system for viruses. After the removal of any viruses, uninstall and then reinstall Easy CD & DVD Creator (use "Add Remove Programs" in "Control Panel".)

Roxio Assistant: In some instances Roxio Assistant may require the installation CD, not allowing you to "Cancel" with out it. In this case you will need to insert the Easy CD & DVD Creator install disc into your drive so that Roxio Assistant will have access to needed files.

 

 

 

 

 

 

 

CD or DVD drive Not Recognized:

 

  1. Run Roxio assistant as described above.
  2. Update Easy CD and DVD Creator as described above.
  3. Support for Newer Recorders: Your CD or DVD drive may be newer than the drives Easy CD & DVD Creator 6 already supports. You can add support for newer drives by using the Roxio Updater. You may also check our online database for supported drives at: <a href="http://rpp.roxio.com/drives/?page=supported_drives"'>http://rpp.roxio.com/drives/?page=supported_drives" class="bodyLink">http://rpp.roxio.com/drives/?page=supported_drives
  4. Is Drag-to-Disc Interfering: You may not be able to use your burner (CD/DVD recorder), or the burner may not be recognized if it is already being used by another Easy CD & DVD Creator application (for example, Drag-to-Disc).

Drag-to-Disc uses formatted discs, Easy CD & DVD Creator's: Creator Classic, AudioCentral, Disc Copier, PhotoSuite, and DVD Builder all need blank unformatted discs. Remove the formatted disc and replace it with a blank, unformatted disc.

 

Here are some behaviors that indicate the disc in the burner is a formatted disc:

 

  • Disc Copier will say "Reserved by Roxio Drag-to-Disc Kernel
  • AudioCentral will say "The device . . . Has been reserved by another application..."
  • PhotoSuite will not allow you to select "Record" when making a VCD
  • DVD Builder will only allow you to "Save Project as Image File on Hard Disk"

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Have you tried this?

 

Using Roxio Assistant: Roxio Assistant is designed to correct Engine Initialization errors. If Easy CD & DVD Creator's Engine does not initialize, the applications in Easy CD & DVD Creator will not recognize your recorder.

 

After running Roxio assistant, you should update Easy CD & DVD Creator as described above in "Updating Your Software to the Latest Version:".

 

  1. RoxAssist.exe is located at:
    C:\Program Files\Common Files\Roxio Shared\Upgrade\RoxAssist.exe
    (Note: If you have modified the installation of Windows or Easy CD & DVD Creator, the file may be located in a different location.)
  2. After running this program you should receive the message "Engine initialized successfully with full recorder support".
  3. If you do not receive the message, update your Virus software and then check and clean your system for viruses. After the removal of any viruses, uninstall and then reinstall Easy CD & DVD Creator (use "Add Remove Programs" in "Control Panel".)

Roxio Assistant: In some instances Roxio Assistant may require the installation CD, not allowing you to "Cancel" with out it. In this case you will need to insert the Easy CD & DVD Creator install disc into your drive so that Roxio Assistant will have access to needed files.

 

 

 

 

 

 

 

CD or DVD drive Not Recognized:

 

  1. Run Roxio assistant as described above.
  2. Update Easy CD and DVD Creator as described above.
  3. Support for Newer Recorders: Your CD or DVD drive may be newer than the drives Easy CD & DVD Creator 6 already supports. You can add support for newer drives by using the Roxio Updater. You may also check our online database for supported drives at: <a href="http://rpp.roxio.com/drives/?page=supported_drives"'>http://rpp.roxio.com/drives/?page=supported_drives" class="bodyLink">http://rpp.roxio.com/drives/?page=supported_drives
  4. Is Drag-to-Disc Interfering: You may not be able to use your burner (CD/DVD recorder), or the burner may not be recognized if it is already being used by another Easy CD & DVD Creator application (for example, Drag-to-Disc).

Drag-to-Disc uses formatted discs, Easy CD & DVD Creator's: Creator Classic, AudioCentral, Disc Copier, PhotoSuite, and DVD Builder all need blank unformatted discs. Remove the formatted disc and replace it with a blank, unformatted disc.

 

Here are some behaviors that indicate the disc in the burner is a formatted disc:

 

  • Disc Copier will say "Reserved by Roxio Drag-to-Disc Kernel
  • AudioCentral will say "The device . . . Has been reserved by another application..."
  • PhotoSuite will not allow you to select "Record" when making a VCD
  • DVD Builder will only allow you to "Save Project as Image File on Hard Disk"

I have tried all this and it did not work.

Although I have had ITunes installed previously if this is a problem as one of the other replies suggest.

If it has overwritten some files I do not know which one to restore.

Any further ideas?

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I have tried all this and it did not work.

Although I have had ITunes installed previously if this is a problem as one of the other replies suggest.

If it has overwritten some files I do not know which one to restore.

Any further ideas?

You say you reinstalled.

 

Did you uninstall, use roxizap, and reinstalll? (Roxizap URL is in FREQUENT ANSWERS post pinned to the top of the board.)

 

Lynn

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