New User Trying To Do Basic Task

[ckary]

as a new user of Roxio 9 I am trying to do the most basic thing: simply copy data from my hard drive to a new dvd disc in my D drive.

 

I followed the directions in the tutorial 'Add Data' and everything went as it seemed like it should until I tried to verify that the data was on the disc after clicking "Done'. I looked up how to do this in the index and it told me to go to Tools and use one of the utility view functions.

 

That got me nowhere so I then went to Explorer to check the D drive and it showed the data that I had copied as waiting to be written to the D drive. But when I clicked on 'write these files" the Windows Writing Wizard came up and error messaged me that the disc could not be located.

 

There was nothing in the Roxio instructions about the need to write the files to the cd or dvd after the files had been recorded.

 

What's going on here, what am I doing wrong and if it's necessary to write the files after their recording how do you do it in Roxio?

 

Thank you - Chris, new user

 

PS: is the need to format the new disc no longer necessary as it was with earlier generations of Roxio or Sonic. I didn't see anything in the Roxio project maker about formatting the disc

 

[ckary]

 

Did the burn box look like this?

If so do you show drives or just the Save disc image file line?If you don't see the drives go to this Knowledge Base article and download and run the PX Engine Update.

 

 

The pxengine download was good for getting the Burn setup window to show the DVD drive. It also now allowed me to select 'Read Only', formerly grayed out. But the OK button would not give me permission to continue. I reinstalled the program and I chose Custom becasue I wanted to load only that part of the Roxio 9 that handled data backup. The installation interface was not intuitive (understatement). I selected the top pick and whatever I did I did wrong because I ended up installing the whole. 492 mb again.

 

With this reinstall the Burn Setup window resembled the same window that appeared after the Pxengine install. Unfortunately, I still could not continue with the OK button. EXCEPT ONCE: after toggling between all the settings, especially the # of drives, the OK button suddenly went live and I was able to copy a single file to the DVD, just as I should have been able to do. BUT: that happened only once.

 

I regularly run anti-virus and spy-ware programs and other than low-risk tracking cookies which I always delete, my cpu seems to be clean.

 

I'm thinking about once more uninstalling the program. I'd like to try again to install only the parts of Roxio 9 necessary to backup data. Since I was unable to make the right choice when I did that last can someone tell me how to do that?

 

Also any other ideas about things I can try to get it going, patches, etc.? Thank you everyone who are trying so hard to help me. I probably won't try anything today but will pick up the thread tomorrow. Chris

 

[lynn98109]

WinXP can burn a data CD (but not any kind of DVD) with it's inbuilt burning ability. (It can also make music CDs with WinPlayer.)

 

Type 'make a cd' (without the quotes) in Help and Support in XP.

 

Lynn

[ckary]

WinXP can burn a data CD (but not any kind of DVD) with it's inbuilt burning ability. (It can also make music CDs with WinPlayer.)

 

Type 'make a cd' (without the quotes) in Help and Support in XP.

 

Lynn

 

Lynn, this all started when I had so much trouble with WinXP's reliability that I sought advice and was told my a cpu guy don't use it, use the Sonic writer that came with my cpu. Used Sonic a couple of times, it worked correctly and then it disappeared (how is that even possible?) which led me to Roxio 9.

 

But I tried Win XP again after your suggestion and what happened is that the Roxio drag and drop function took over at the point I clicked on move this folder. And it properly moved the folder to the cd! It worked unlike Creator Classic - have not been able to get that to work. Since all I wanted to do is backup some data your suggestion got me there. Thank you! Regards, Chris

[lynn98109]

If you were using a BLANK blank, not formatted, you were likely using WinXP burning.

 

If the disc was formatted, which means Packet-Writing, you are likely to lose the data sooner or later. It doesn't give an engraved notice two weeks before it goes, it just goes. Using RW media will speed the disaster.

 

If the idea is to KEEP the data, use a sessions-based program such as Classic Creator or WinXP, OR use a Flash Drive (I saw 4GB on sale for $30 this wek), OR use an External Hard Drive.

 

Backing up more than one way is even better for long term storage.

 

Lynn

[Jim_Hardin]

Lynn: That is one possibility the other is that he has set D2D to take over.

 

ckary can kill it temporarily by Right Clicking the Icon in his Systray and selecting Exit Drag to Disc. (it will return next time the computer is started)

 

For a more permanent solution you have to disable it in msconfig – Startup.

 

The Temporary way should be good enough to try a couple of rounds at XP Burn.

[grandpabruce]

Lynn, this all started when I had so much trouble with WinXP's reliability that I sought advice and was told my a cpu guy don't use it, use the Sonic writer that came with my cpu. Used Sonic a couple of times, it worked correctly and then it disappeared (how is that even possible?) which led me to Roxio 9.

 

But I tried Win XP again after your suggestion and what happened is that the Roxio drag and drop function took over at the point I clicked on move this folder. And it properly moved the folder to the cd! It worked unlike Creator Classic - have not been able to get that to work. Since all I wanted to do is backup some data your suggestion got me there. Thank you! Regards, Chris

 

Before you try Creator Classic, click on the Start button, like you are going to shut down your computer. Then click on Run, and in the text box, type msconfig, then click ok. When the next screen comes up, click on Startup, and uncheck the box to the left of DrgToDisk, or whatever the designation is.

 

Click Apply, click OK, then reboot your computer, and when a screen pops up, after the reboot, put a check in the box in the lower left corner.

 

Now, try Creator Classic.

 

[tbrewst]

Sounds like maybe Windows CD writing app got invoked.

 

All you should have to do is go to Start,Roxio and open Creator Classic.Hit Data Disc,add your files and hit burn.When the box comes up make sure the dvd drive (and only) the dvd drive is checked.Now go down to options,hit the plus and make sure there is a check next to Read-only.

Hit burn and away you go.

When it finishes you should be able to see the files using Windows Explorer.

[malatekid]

PS: is the need to format the new disc no longer necessary as it was with earlier generations of Roxio or Sonic. I didn't see anything in the Roxio project maker about formatting the disc

There is no need to format the disc. It should be usable out of the box/package.

[grandpabruce]

In addition to what Jess said, there never was a need to format a disc, in earlier versions. The only program that needed the formatted disk was DirectCD, in versions prior to 6 or 7 and Drag to Disc in later versions, both of which should be used only for immediate copying from one computer, to another.

 

In all of those versions, you could, and should have used Creator Classic, which copies to a disk/disc, right off/out of the spindle/box of media.

[ckary]

Sounds like maybe Windows CD writing app got invoked.

 

All you should have to do is go to Start,Roxio and open Creator Classic.Hit Data Disc,add your files and hit burn.When the box comes up make sure the dvd drive (and only) the dvd drive is checked.Now go down to options,hit the plus and make sure there is a check next to Read-only.

Hit burn and away you go.

When it finishes you should be able to see the files using Windows Explorer.

 

 

Tried to do as you instructed but alas no cigar. Adding data went okay, but when I hit Burn a dialog came up labeled Burn Setup and that wasn't much I could do with it. There was no way to verify that only the dvd was selected and the only choice was Disc Image File Save at the top. I read up on it in Help and didn't want to do it, but that didn't seem to be option. I couldn't ok and get out of this dialog w/o saving the Disc Image File and when I did that and now could ok all that happened for 2 minutes was that the Disc Image File was saved. Also Read-Only unselectable (grayed-out).

 

When I looked at my dvd drive in Explorer all that was there was the former Disc Image file waiting to be written to the CD

 

Please advise - Chris

[firenhancer]

1. Eject the current disc in the drive.

2. Delete Temporary Files under the CD Writing Tasks section

3. Use a fresh blank disc in the drive

 

Give above a shot and see if that helps using the process recommended by Gurus

[ckary]

1. Eject the current disc in the drive.

2. Delete Temporary Files under the CD Writing Tasks section

3. Use a fresh blank disc in the drive

 

Give above a shot and see if that helps using the process recommended by Gurus

 

 

Did as you instructed but still the same: after burn the Burn Setup comes up with the same limited options, really only save Dat Disc

[ckary]

Did as you instructed but still the same: after burn the Burn Setup comes up with the same limited options, really only save Dat Disc

 

 

pretty much lost in this whole process, don't know why something that should be simple is not simple. It doesn't work.

 

Recently my Sonic CD program disappeared from my computer. How is that even possible? I've never had something like this happen in 19 years of personal computing. But in Control panel, 3 of the Sonic programs were listed but on the right side where the size of the application shows there was nothing for the Sonic programs (all my other applications were okay though). And when I tried to get the Sonic programs back I got involved in the Sonic Update Manager nightmare, the computer program from Hell.

 

After finally getting it off my computer I bought Roxio 10 and now this - I can't get it to do the simplest thing.

[grandpabruce]

pretty much lost in this whole process, don't know why something that should be simple is not simple. It doesn't work.

 

Recently my Sonic CD program disappeared from my computer. How is that even possible? I've never had something like this happen in 19 years of personal computing. But in Control panel, 3 of the Sonic programs were listed but on the right side where the size of the application shows there was nothing for the Sonic programs (all my other applications were okay though). And when I tried to get the Sonic programs back I got involved in the Sonic Update Manager nightmare, the computer program from Hell.

 

After finally getting it off my computer I bought Roxio 10 and now this - I can't get it to do the simplest thing.

 

It appears that you have computer problems, outside of the installation of the Roxio program. Time to check for viruses and adware/malware, and do a little computer maintenance.

[ckary]

trying hard to find a way that works I thought I'd try the Burn from Disc Image function since I had saved several projects as Disc Images. That doesn't work either because after hitting the button Burn from Disc Image a dialog comes up asking me if I want to save present project. But I've already saved the project! After getting to the place where it will allow me to Burn I then get a message that I'm trying to Burn to the same location as the saved location.

[tbrewst]

Did the burn box look like this?

If so do you show drives or just the Save disc image file line?If you don't see the drives go to this Knowledge Base article and download and run the PX Engine Update.

 

[grandpabruce]

trying hard to find a way that works I thought I'd try the Burn from Disc Image function since I had saved several projects as Disc Images. That doesn't work either because after hitting the button Burn from Disc Image a dialog comes up asking me if I want to save present project. But I've already saved the project! After getting to the place where it will allow me to Burn I then get a message that I'm trying to Burn to the same location as the saved location.

 

What OS are you running, Vista or XP? If it is XP, the native XP software won't burn to a DVD, hence the message, about burning to a CD, that you mentioned in your post (#5 in this thread).

 

Either you are doing something wrong, or you do have computer problems. Have you run a virus check, lately?