Roxio Creator 2009 Not Recognizing Dv Camera

[WestcoastCanadian]

Hello,

 

I have just purchased Roxio Creator 2009. When trying to download taped recordings from my DV camera (panasonic PV-GS39) I select

1. Capture video

2. Click on USB Video Device

3. and then get the following message:

 

Failed to set up system components for showing picture or sound.

 

Clicking on details reveals the following messages:

 

Failed to find IID_IAMStreamConfig interface

Failed to detect which capture devices are available for this device

Failed to detect which capture devices are available for this device

 

In the past I was using Windows Movie Maker to download from the DV camera and now it does not work either. Audio and video are out of sync, hence my purchasing Roxio Creator 2009. Any tips would be greatly appreciated.

[Jim_Hardin]

Capture is done with a Firewire.

 

Hook that up and it will work.

[grandpabruce]

In addition to what James said, the USB connection is for downloading pictures that you took, using your camcorder. A firewire cable, which didn't come with the video camera, is needed to connect your video camera, to your PC.

 

You then captuure your video as a DV-AVI, for the best quality. The files will be huge, so make sure that you have a large hard drive, with lots of free space.

[WestcoastCanadian]

In addition to what James said, the USB connection is for downloading pictures that you took, using your camcorder. A firewire cable, which didn't come with the video camera, is needed to connect your video camera, to your PC.

 

You then captuure your video as a DV-AVI, for the best quality. The files will be huge, so make sure that you have a large hard drive, with lots of free space.

 

Thank you very much for the responses! I should mention that in the past I was able to download video numerous times from dv tapes using the USB wire cable that came with my camera when using Windows Movie Maker (capturing as DV-AVI). My laptop does not have any firewire ports - just USB 2.0 ports. I believe that the USB 2.0 ports can handle the high transfer rate. I was able to capture video from dv tapes on another using laptop using the USB wire and WMM.

 

Could this be a software issue with my computer? I am running windows XP. The drivers for the DV camera are pre-loaded on the camera and should be compatible with the computer. Are there any patches that need to be downloaded from Roxio?

[Jim_Hardin]

There you go then, use WMM because Roxio isn't going to do it.

 

Is it a software issue? No it is a hardware issue – you need a Firewire.

 

[ggrussell]

We didn't say you "couldn't" capture video that way. Some will, but it will NOT be the best quality from the camcorder. Usually the USB is designed to transferring still images or connecting the camcorder as a web cam.

 

They do make Firewire PC cards so you can add that to your laptop. Check your laptop again. Most laptops in the past few years all have firewire. What brand and model is your laptop?

 

This is not a software issue and C2009 was just released so there are no patches.

See page 55 of your manual. This show you how to connect via firewire. On pages 60-63 it shows how to use the USB as a web cam. IT NEVER mentions capturing the tape with USB.

[bloody limey]

very interesting information here. thank you.

i must show my ignorance and ask what is a "firewire"

do i have the connection on my Dell 3000 ??

 

thank you

[who are you]

very interesting information here. thank you.

i must show my ignorance and ask what is a "firewire"

do i have the connection on my Dell 3000 ??

 

thank you

I took a QUICK look at specs for 3000 on Dell site. Did not see a firewire (IEEE 1394) listed. Again, quick look and could have overlooked it. Easiest way to tell is to go to "Device Manager" and see if an IEEE 1394 is listed, if so - you have a firewire connection.

[Brendon]

very interesting information here. thank you.

i must show my ignorance and ask what is a "firewire"

do i have the connection on my Dell 3000 ??

 

thank you

Here's what the firewire sockets look like. The cord usually has a small connector on one end and a larger one on the other - a bit like a USB cord.

 

[bloody limey]

Here's what the firewire sockets look like. The cord usually has a small connector on one end and a larger one on the other - a bit like a USB cord.

 

 

Thanks Brendon for the info

 

my computer does not have a fire wire connection but my camera does

i just purchased one at the weekend thinking this is something different.

 

it is exactly the same as the cable i got with my camera and have been using

for years. it has a connection into the USB port on either the front or rear of the

computer.

i plugged it in thinking that it may carry better info but it doesnt appear to do so.

 

I did however manage to get my movie to the burning stage but it would NOT burn

It popped up an error message and repeated it at several attempts. I just shut

the thing down with frustration. They way they advertise these prgrammes it

appears its so very very simple. and i dont think it is. i understand that there

have to be some steps to go through. but when all these have been done and it

still will not burn, well that is bloody annorying (pardon my french)

 

the only camera my computer seems to recognize for digital camera is my web cam.

 

 

[bimicher]

Thanks Brendon for the info

 

my computer does not have a fire wire connection but my camera does

i just purchased one at the weekend thinking this is something different.

 

it is exactly the same as the cable i got with my camera and have been using

for years. it has a connection into the USB port on either the front or rear of the

computer.

i plugged it in thinking that it may carry better info but it doesnt appear to do so.

 

I did however manage to get my movie to the burning stage but it would NOT burn

It popped up an error message and repeated it at several attempts. I just shut

the thing down with frustration. They way they advertise these prgrammes it

appears its so very very simple. and i dont think it is. i understand that there

have to be some steps to go through. but when all these have been done and it

still will not burn, well that is bloody annorying (pardon my french)

 

the only camera my computer seems to recognize for digital camera is my web cam.

 

A USB connector and a Firewire connector are different. If you have been plugging in the cable from your camera to the USB on your PC then you have been using a USB cable and not a Firewire.

[bloody limey]

thanks Brendan

that answers that question then.

the one i bought at the weekend was definately labeled as a firewire.

as i stated. it was just the same as the one that came with my camera.

when i ordered this computer from Dell i specifically told them what i

would want to be able to do on it. it should have been set up with the correct

connection me thinks. i will check the ports at the rear of the unit and see

what there is. thanks again for your info

 

Les

[ggrussell]

See if this helps. Pic with my fingers is my Sony firewire cable.