Toast 8 Keeps Hanging On New Mac Pro

[John Bertram]

I've just migrated from a 1st gen dual 1.8GHz PowerMac to a new 8-core 2.8GHz Mac Pro. It seems no matter what version of Toast 8 I try to launch, I just get the SBBD (Spinning Beach Ball of Death). Force Quit usually doesn't work -- the only way I can get rid of the hung Toast is to do a full Restart. The version of Toast I was trying to launch was 8.03. When I launched it the first time, I got a message saying there was an update available, so I logged in and downloaded version 8.04. That's when the trouble started.

 

I tried going back to 8.03 from my back-up drive; and even completely re-installing 8.0. I've tried trashing the Preference file for Toast. No matter what, I now just get the BeachBall every time I try to launch any version of Toast 8.

 

Does Toast 8 have any known issues with the new 8-core Mac Pros? What else can I try to get this program working again -- all my other apps, whether migrated or re-installed, seem to be working fine on this new machine.

 

Thanks,

 

John Bertram

Toronto

 

 

[John Bertram]

i an having the same problem, but on a 4-core mac-pro. did you get any help on this?

thanks,

dan

 

Never did hear from Roxio support, but thanks for the info posted above. Meantime it appears my problem was more extensive, since I soon realized I was getting the Beach Ball on many other apps as well, including core Apple system apps like System Prefs and others.

 

Several calls to AppleCare and a couple of OS re-installs later, things SEEM to be okay -- at least for now. Meantime I've still got some unresolved hardware issues which look like they're about to lead to either a new logic board or a whole new box.

 

Fun? Wow!

 

jb

[artguydk]

i an having the same problem, but on a 4-core mac-pro. did you get any help on this?

 

thanks,

dan

 

I've just migrated from a 1st gen dual 1.8GHz PowerMac to a new 8-core 2.8GHz Mac Pro. It seems no matter what version of Toast 8 I try to launch, I just get the SBBD (Spinning Beach Ball of Death). Force Quit usually doesn't work -- the only way I can get rid of the hung Toast is to do a full Restart. The version of Toast I was trying to launch was 8.03. When I launched it the first time, I got a message saying there was an update available, so I logged in and downloaded version 8.04. That's when the trouble started.

 

I tried going back to 8.03 from my back-up drive; and even completely re-installing 8.0. I've tried trashing the Preference file for Toast. No matter what, I now just get the BeachBall every time I try to launch any version of Toast 8.

 

Does Toast 8 have any known issues with the new 8-core Mac Pros? What else can I try to get this program working again -- all my other apps, whether migrated or re-installed, seem to be working fine on this new machine.

 

Thanks,

 

John Bertram

Toronto

[artguydk]

this fixed it for me:

 

customer : my can''t open toast 8

customer : i just re-installed it

customer : on a mac pro 4-core 10.5..

Michelle : Did you repair disc permissions before reinstalling?

customer : no

Michelle : In order to correct this issue, you are going to need to uninstall and reinstall your copy of Toast. Install only the update Toast 8.0.4 Please make sure you run Disk Utility (located in Applications/Utilities folder) and Repair Disk Permissions on the hard disk before reinstalling.

 

Click on the link below for instructions on removing Toast:

http://kb.roxio.com/content/kb/Toast/000014T

 

 

Update Toast 8 Titanium to Version 8.0.4

http://www.roxio.com/enu/support/toast/sof...updates.html#T8

Michelle : Thank you for choosing Roxio. Have a great day!

 

 

 

 

 

 

i an having the same problem, but on a 4-core mac-pro. did you get any help on this?

 

thanks,

dan