Toast 9 - Problem Installing

[Wellycelt]

I just bought Toast version 9 (download)

 

When I enter the key I have been given into Toast Setup Assistant, it says:

"This is an upgrade version of toast 9 titanium and requires a prior version of Toast Titanium...

No eligible prior versions were found on your computer.

Please enter a product key from one of these eligible products to continue"

 

The continue button is greyed out and cannot be enabled.

 

I don't have a prior version.

What do I need to do to get Toast 9 working?

 

Any ideas?

 

Thanks

Wellycelt

 

[firenhancer]

This will generally happen if you have purchased an upgrade version of Toast. However, try going to the software update page for Toast and try the updated version 9.0.2

 

Http://www.roxio.com/enu/support/toast/software_updates.html