clarkpoon Posted October 2, 2008 Report Share Posted October 2, 2008 Creator Classic & Other Programs Installation Problem? I Installed Roxio Creator 2009 but only Main Window is installed. Where is other programs like MyDVD, PhotoSuite, Sound Editor, Creator Classic... Windows Vista 32 Bit Core 2 Quad 2.4 Ghz 4 GB DDR2 667 MHZ Ram 1 TB HDD SATA nVidia 7300 GTS 256 MB Graphic Card I already Installed 7-8 Times!!! Regards Clark Link to comment Share on other sites More sharing options...
who are you Posted October 17, 2008 Report Share Posted October 17, 2008 My guess is he took my advice in a PM. I told him to take out a stick of RAM and try the install again. It appears that it worked. I have read (in other forums) about a problem, installing programs, when having 4GB of RAM in a 32 bit system. Taking out a stick of RAM, installing whatever software, then putting the stick of RAM back in, was a solution. It looks like it was the OP's solution, too. Very interesting. I wonder if it is related to the fact that only ~3.1 to 3.5 gb is actually available on a 32bit system when 4gb is installed. The remainder is not used or available since the 32bit os uses the addresses for other things. If this appears to be a common issue, it might not be a bad ideal to pin your solution to the top of this so others with 4gb in a 32bit os can try it. Edit: It might or might not solve the problem in all instances, but does not cost anything to try it and appears to work many times. Link to comment Share on other sites More sharing options...
grandpabruce Posted October 17, 2008 Report Share Posted October 17, 2008 Very interesting. I wonder if it is related to the fact that only ~3.1 to 3.5 gb is actually available on a 32bit system when 4gb is installed. The remainder is not used or available since the 32bit os uses the addresses for other things. If this appears to be a common issue, it might not be a bad ideal to pin your solution to the top of this so others with 4gb in a 32bit os can try it. Edit: It might or might not solve the problem in all instances, but does not cost anything to try it and appears to work many times. I am not sure that the 4 GB of RAM causes problems for all. I had seen a long thread, in different forums, about this problem, and the removing of a stick of RAM, worked for all of those folks who were having problems installing software. But, like you said, it may not be the resolve for all. Link to comment Share on other sites More sharing options...
Beerman Posted October 17, 2008 Report Share Posted October 17, 2008 I can't install Vista in a system with more than 3 GB of ram without BSD's. This happened on 2-32bit installs. As soon as I drop down to 3GB or less, no problems. When SP1 came out I tried with it slipstreamed on the install disc and it worked fine with 4GB installed. I've not had any problems installing individual programs because of ram, only the OS. Link to comment Share on other sites More sharing options...
who are you Posted October 17, 2008 Report Share Posted October 17, 2008 I am not sure that the 4 GB of RAM causes problems for all. I had seen a long thread, in different forums, about this problem, and the removing of a stick of RAM, worked for all of those folks who were having problems installing software. But, like you said, it may not be the resolve for all. Off topic somewhat, but to compound this even more, in some of MS Vista forums I had seen where people trying to install Vista x64 itself had problems with the installation even though x64 recognizes 4gb and more. The fix was to get to 3gb or less, then the install would complete, then add removed sticks and x64 had no problems. I had no problem installing x64 or x86 with 4gb memory. It seems like one of possible suggestion as to the cause was actually related to the motherboard's bios being the root cause and not the os or the 4 gb memory. Edit: these problems with x64 I saw were before SP1 that Beerman mentioned was released, SP1 for x64 might have cured that issue for x64 installers also Anyway, since I have seen several posters with 32bit os and 4gb memory having some problems, your solution might be worth the effort for them to try. Link to comment Share on other sites More sharing options...
firenhancer Posted October 2, 2008 Report Share Posted October 2, 2008 Is this a Download ESD purchase or a Disc? If you have disc version, try copying the contents of the disc to say desktop in a folder and then try installing from that folder and see if that helps. Link to comment Share on other sites More sharing options...
David de Roxio Posted October 2, 2008 Report Share Posted October 2, 2008 Creator Classic & Other Programs Installation Problem? I Installed Roxio Creator 2009 but only Main Window is installed. Where is other programs like MyDVD, PhotoSuite, Sound Editor, Creator Classic... Windows Vista 32 Bit Core 2 Quad 2.4 Ghz 4 GB DDR2 667 MHZ Ram 1 TB HDD SATA nVidia 7300 GTS 256 MB Graphic Card I already Installed 7-8 Times!!! Regards Clark Go to the Start menu and look in All Programs. under Roxio Creator 2009 you should see a section call Applications. The separate apps are there. Link to comment Share on other sites More sharing options...
grandpabruce Posted October 2, 2008 Report Share Posted October 2, 2008 Creator Classic & Other Programs Installation Problem? I Installed Roxio Creator 2009 but only Main Window is installed. Where is other programs like MyDVD, PhotoSuite, Sound Editor, Creator Classic... Windows Vista 32 Bit Core 2 Quad 2.4 Ghz 4 GB DDR2 667 MHZ Ram 1 TB HDD SATA nVidia 7300 GTS 256 MB Graphic Card I already Installed 7-8 Times!!! Regards Clark On the Home page, click on Videos-Movies. To get to VideoWave, click on Edit Video - Advanced. To get to MyDVD, click on Create DVDs - Advanced. To get to Photosuite, click on Photos, then click on Edit Photos. To get to Sound Editor, click on Music-Audio, then click on Edit Audio. To get to Creator Classic, click on Data-Copy, then click on Burn Data Disc - Advanced. Link to comment Share on other sites More sharing options...
clarkpoon Posted October 3, 2008 Author Report Share Posted October 3, 2008 Is this a Download ESD purchase or a Disc? If you have disc version, try copying the contents of the disc to say desktop in a folder and then try installing from that folder and see if that helps. I Copied whole disc on HDD & tried re-installing still Not working! @David de Roxio - I Chked my start menu, but there are only 2 App. Cine Player & Back on track!!! @grandpabruce - Here is Images hows my Roxio is Looking.... Link to comment Share on other sites More sharing options...
grandpabruce Posted October 3, 2008 Report Share Posted October 3, 2008 I Copied whole disc on HDD & tried re-installing still Not working! @David de Roxio - I Chked my start menu, but there are only 2 App. Cine Player & Back on track!!! @grandpabruce - Here is Images hows my Roxio is Looking.... Wow, something is amiss. Did you get any error messages, when you installed the program? Link to comment Share on other sites More sharing options...
Sonic Boom Posted October 16, 2008 Report Share Posted October 16, 2008 Did you get the resolution? This looks like the uninstall reg key issue for Electronic Deliveries. The apps that are missing are skipped because the reg key exists during installation. Let me know if this isn't resolved and I'll post the solution. Its the same reason people are getting "Install EMC10 before installing Content" as seen in other threads. Link to comment Share on other sites More sharing options...
grandpabruce Posted October 16, 2008 Report Share Posted October 16, 2008 Did you get the resolution? This looks like the uninstall reg key issue for Electronic Deliveries. The apps that are missing are skipped because the reg key exists during installation. Let me know if this isn't resolved and I'll post the solution. Its the same reason people are getting "Install EMC10 before installing Content" as seen in other threads. My guess is he took my advice in a PM. I told him to take out a stick of RAM and try the install again. It appears that it worked. I have read (in other forums) about a problem, installing programs, when having 4GB of RAM in a 32 bit system. Taking out a stick of RAM, installing whatever software, then putting the stick of RAM back in, was a solution. It looks like it was the OP's solution, too. Link to comment Share on other sites More sharing options...
clarkpoon Posted October 3, 2008 Author Report Share Posted October 3, 2008 No, Installation is fine and Roxio is also working fine. Link to comment Share on other sites More sharing options...
bimicher Posted October 3, 2008 Report Share Posted October 3, 2008 No, Installation is fine and Roxio is also working fine. From your picture Roxio is NOT working fine and the installation was bad Link to comment Share on other sites More sharing options...
clarkpoon Posted October 3, 2008 Author Report Share Posted October 3, 2008 From your picture Roxio is NOT working fine and the installation was bad Then how to find that my Installation is bad B'Coz I Didn't seen any error during Installation. Link to comment Share on other sites More sharing options...
cdanteek Posted October 16, 2008 Report Share Posted October 16, 2008 My guess is he took my advice in a PM. I told him to take out a stick of RAM and try the install again. It appears that it worked. I have read (in other forums) about a problem, installing programs, when having 4GB of RAM in a 32 bit system. Taking out a stick of RAM, installing whatever software, then putting the stick of RAM back in, was a solution. It looks like it was the OP's solution, too. The first time I tried to install Creator 2009 I got the roll back, I only had 2GB of Ram installed! Now that I have 4GB, I suppose it will install fine... cd Link to comment Share on other sites More sharing options...
Ken Goodwin Posted October 23, 2008 Report Share Posted October 23, 2008 I have the same Creator 2009 screens. In other words, can't find copy and transfer video commands, etc. Originally, I couldn't install the DVD (kept saying it needed EMC 10), Roxio sent me a link which after going thru the clean install instructions, I finally got to install - but many missing capabilities in Creator 2009 just as you've depicted in your screen shots. I also can not get the Blu-ray plug-in to install (install interrupted - your system has not been modified - to install at a later time please run the installation program again). How do I get the Creator 2009 capabilities I paid for installed? I see some notices about 4 GB RAM being a problem (you've got to be kidding me) but alas my Vista machine has 4 GB RAM. Ken Goodwin I Copied whole disc on HDD & tried re-installing still Not working! @David de Roxio - I Chked my start menu, but there are only 2 App. Cine Player & Back on track!!! @grandpabruce - Here is Images hows my Roxio is Looking.... Link to comment Share on other sites More sharing options...
gi7omy Posted October 23, 2008 Report Share Posted October 23, 2008 Just as a fyi The 4 GB problem is definitely down to Vista itself according to this MS KB article If a computer has 4 gigabytes (GB) of random-access memory (RAM) installed, the system memory that is reported in the System Information dialog box in Windows Vista is less than you expect. For example, the System Information dialog box may report 3,120 megabytes (MB) of system memory on a computer that has 4 GB of memory installed (4,096 MB). Note You can access the System Information dialog box in the following ways: • Click Start, type System in the Search box, and then click System under Programs. • Double-click System in Control Panel. • Click Start, right-click Computer, and then click Properties. • Click Show more details in the Windows Vista Welcome Center window. Note Windows Vista Service Pack 1 (SP1) changed how components of the user interface (UI) report memory. For example, some components of the Windows Vista SP1 UI report when there are 4 GB or more of total physical memory installed on the computer. For more information about how memory is reported in Windows Vista Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base: 946003 (http://support.microsoft.com/kb/946003/) Windows Vista Service Pack 1 will report 4 GB of system memory (RAM) on systems that have 4 GB of memory installed Link to comment Share on other sites More sharing options...
grandpabruce Posted October 16, 2008 Report Share Posted October 16, 2008 The first time I tried to install Creator 2009 I got the roll back, I only had 2GB of Ram installed! Now that I have 4GB, I suppose it will install fine... cd I don't have a clue whether or not you will have a problem. It appears to have worked for the OP, and many others, with other software, in another forum. The OP didn't get the roll back. Link to comment Share on other sites More sharing options...
grandpabruce Posted October 23, 2008 Report Share Posted October 23, 2008 I have the same Creator 2009 screens. In other words, can't find copy and transfer video commands, etc. Originally, I couldn't install the DVD (kept saying it needed EMC 10), Roxio sent me a link which after going thru the clean install instructions, I finally got to install - but many missing capabilities in Creator 2009 just as you've depicted in your screen shots. I also can not get the Blu-ray plug-in to install (install interrupted - your system has not been modified - to install at a later time please run the installation program again). How do I get the Creator 2009 capabilities I paid for installed? I see some notices about 4 GB RAM being a problem (you've got to be kidding me) but alas my Vista machine has 4 GB RAM. Ken Goodwin Are you running the 64 bit OS? I don't have 4GB of RAM, and I don't have Vista, and I don't make s*it up. No one is kidding you. Did you try pulling out a stick of RAM. We will never know if it actually worked for Clarkpoon, because he didn't actually state that it did. Link to comment Share on other sites More sharing options...
grandpabruce Posted October 3, 2008 Report Share Posted October 3, 2008 Then how to find that my Installation is bad B'Coz I Didn't seen any error during Installation. Check your message box, on this site. Link to comment Share on other sites More sharing options...
clarkpoon Posted October 3, 2008 Author Report Share Posted October 3, 2008 ^ ya done!!! Link to comment Share on other sites More sharing options...
Question
clarkpoon
Creator Classic & Other Programs Installation Problem?
I Installed Roxio Creator 2009 but only Main Window is installed. Where is other programs like MyDVD, PhotoSuite, Sound Editor, Creator Classic...
Windows Vista 32 Bit
Core 2 Quad 2.4 Ghz
4 GB DDR2 667 MHZ Ram
1 TB HDD SATA
nVidia 7300 GTS 256 MB Graphic Card
I already Installed 7-8 Times!!!
Regards
Clark
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