I recently purchased creator 2009 after using the emc 9 suite for awhile. In both programs when I edit a video file I end up with a slight haze in or near the areas where the video was edited. As an example, in the EMC 9 when I would trim a video file, the haze would appear 2 or 3 seconds before the cut. Similarly, if a transition was added, the haze would appear 2 or 3 seconds before the transition began. In Creator 2009, if I use the pan and zoom feature, the entire video file has the same haze. I opened a ticket and submitted the results from the diagnostic test they asked for but have not yet received a response. So, if anyone has had the same problem and has a solution for it, I would be grateful.
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bozsal
I recently purchased creator 2009 after using the emc 9 suite for awhile. In both programs when I edit a video file I end up with a slight haze in or near the areas where the video was edited. As an example, in the EMC 9 when I would trim a video file, the haze would appear 2 or 3 seconds before the cut. Similarly, if a transition was added, the haze would appear 2 or 3 seconds before the transition began. In Creator 2009, if I use the pan and zoom feature, the entire video file has the same haze. I opened a ticket and submitted the results from the diagnostic test they asked for but have not yet received a response. So, if anyone has had the same problem and has a solution for it, I would be grateful.
thanks.
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