DVDmom Posted October 9, 2008 Report Share Posted October 9, 2008 Can anyone Help??? I puchased my Dell a few years ago. Roxio's My DVD Plus was installed. I LOVE this program - it's very easy to make your own DVD's. I've made slideshows and imported video from camcorder, edited and burned a number of DVD's over the last few years. So, I know that the software, hardware and blank media are compatible. My daughers school project is stuck in the computer!!! I cannot burn to DVD as I've done so many times in the past. I'm getting an error message the the drive is busy OR it just flat out will not recognize that there is a blank disc in the drive. I bought new discs to no avail. I went thru troubleshooting the DVD drive but device manager says its fine. The drive recognizes and plays computer programs and CD's. This happened the last time I burned a DVD and I checked the drive properties and selected the enable CD writing. I still has some issues with performance but it did get thru the burn process. This time nothing seems to work. What am I missing??? Link to comment Share on other sites More sharing options...
lynn98109 Posted October 9, 2008 Report Share Posted October 9, 2008 Considering how late it is, is there any possibility of transferring it to a Flash drive (aka Thumb / Keychain / Pen / Jump drive) and either taking it to someone else's computer, [running a virus check on it,] and burning it there? Lynn Link to comment Share on other sites More sharing options...
lynn98109 Posted October 9, 2008 Report Share Posted October 9, 2008 or turning it in on the Flash drive? (Meant to add that ) Lynn Link to comment Share on other sites More sharing options...
DVDmom Posted October 9, 2008 Author Report Share Posted October 9, 2008 Sadly, I do not know anyone that uses the same version of MY DVD Plus that she used to create the project. She has to play the DVD for a class presentation, she cannot just turn in the flash drive. Great suggestion though!!! Link to comment Share on other sites More sharing options...
d_deweywright Posted October 9, 2008 Report Share Posted October 9, 2008 Can anyone Help??? I puchased my Dell a few years ago. Roxio's My DVD Plus was installed. I LOVE this program - it's very easy to make your own DVD's. I've made slideshows and imported video from camcorder, edited and burned a number of DVD's over the last few years. So, I know that the software, hardware and blank media are compatible. My daughers school project is stuck in the computer!!! I cannot burn to DVD as I've done so many times in the past. I'm getting an error message the the drive is busy OR it just flat out will not recognize that there is a blank disc in the drive. I bought new discs to no avail. I went thru troubleshooting the DVD drive but device manager says its fine. The drive recognizes and plays computer programs and CD's. This happened the last time I burned a DVD and I checked the drive properties and selected the enable CD writing. I still has some issues with performance but it did get thru the burn process. This time nothing seems to work. What am I missing??? You may be missing nothing. It's entirely possible that the drive is going bad. To start diagnosing, does the drive read discs okay? Link to comment Share on other sites More sharing options...
malatekid Posted October 9, 2008 Report Share Posted October 9, 2008 The OP indicated that "The drive recognizes and plays computer programs and CD's." Link to comment Share on other sites More sharing options...
lynn98109 Posted October 9, 2008 Report Share Posted October 9, 2008 The OP indicated that "The drive recognizes and plays computer programs and CD's." It takes a much hotter laser to burn than to read discs. So a drive may still be able to read but no longer able to burn (I have a CD ex-burner like that). There is a different setup for CDs than for DVDs, so checking if WinXP will burn to CD doesn't help much if you have to burn to DVD. (WinXP can't burn to DVD ) One possibility is the lens has become dusty. There are different ways of tackling that, such as a squirt of canned air. The way I tried on the 12x CD burner (not the 8x mentioned earlier - I don't get new equipment) was a 'cleaning disc', which can be bought at places like Radio Shack (I paid more there than I wouldn've at the local super-Drugstore), which is a disc with bristles which you 'play' for a short time. Howver, I've read they may throw DVD drives out of alignment, and altho it's argued, I'm inclined to accept it may be so. I'd leave it as a last resort. Lynn Link to comment Share on other sites More sharing options...
d_deweywright Posted October 9, 2008 Report Share Posted October 9, 2008 The OP indicated that "The drive recognizes and plays computer programs and CD's." My oversight... I was interrupted while putting together that response. Link to comment Share on other sites More sharing options...
malatekid Posted October 9, 2008 Report Share Posted October 9, 2008 It takes a much hotter laser to burn than to read discs. So a drive may still be able to read but no longer able to burn (I have a CD ex-burner like that). There is a different setup for CDs than for DVDs, so checking if WinXP will burn to CD doesn't help much if you have to burn to DVD. (WinXP can't burn to DVD ) One possibility is the lens has become dusty. There are different ways of tackling that, such as a squirt of canned air. The way I tried on the 12x CD burner (not the 8x mentioned earlier - I don't get new equipment) was a 'cleaning disc', which can be bought at places like Radio Shack (I paid more there than I wouldn've at the local super-Drugstore), which is a disc with bristles which you 'play' for a short time. Howver, I've read they may throw DVD drives out of alignment, and altho it's argued, I'm inclined to accept it may be so. I'd leave it as a last resort. Lynn Hi Lynn, I was simply responding to Dave's question of "To start diagnosing, does the drive read discs okay?". Link to comment Share on other sites More sharing options...
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