Emc 11 Content Error "you Must Install Roxio Easy Creator 10 Before Installing The Content"

[durango_ro]

I purchased Creator 2009 Ultimate to discontinue the use of a competitor whose would change my Nikon raw files and some video files. I purchased the complete version and not an upgrade. After installation, I noticed that the competitor's product was still affecting my pictures and videos. I uninstalled Creator 2009 Ultimate and after much work and research was able to eliminate the problem. I then tried to reinstall Creator 2009 Ultimate. Each time it would stop about at approximately 75% complete and state "Emc 11 Content Error "you Must Install Roxio Easy Creator 10 Before Installing The Content". I researched the problem and went through their complete clean with no success. I then contacted the people at Roxio by email and was surprised that they stated to clean and then download the software. Since I purchased the two disc software online, of course I could not download.

 

To make a long story short and after about 10 attempts to load the software, I read about the free software RegSeeker which is free. I downloaded it and initially I bombed my registry and had to do the typical F8 and safe reboot and then go back to an earlier registry. The next time I searched for Sonic and Roxio in the current_user and local_machine areas of the registry. I removed the files which had either Roxio and Sonic only and not any that were indirectly associated with it.

 

I then was able to reinstall Roxio completely back in. I hope that this has been helpful to you folks who have had similar problems.

 

durango_ro

[grandpabruce]

Check out Post #21, in the following thread:

 

http://forums.support.roxio.com/index.php?...mp;#entry229429

[ogdens]

I purchased Creator 2009 Ultimate to discontinue the use of a competitor whose would change my Nikon raw files and some video files. I purchased the complete version and not an upgrade. After installation, I noticed that the competitor's product was still affecting my pictures and videos. I uninstalled Creator 2009 Ultimate and after much work and research was able to eliminate the problem. I then tried to reinstall Creator 2009 Ultimate. Each time it would stop about at approximately 75% complete and state "Emc 11 Content Error "you Must Install Roxio Easy Creator 10 Before Installing The Content". I researched the problem and went through their complete clean with no success. I then contacted the people at Roxio by email and was surprised that they stated to clean and then download the software. Since I purchased the two disc software online, of course I could not download.

 

To make a long story short and after about 10 attempts to load the software, I read about the free software RegSeeker which is free. I downloaded it and initially I bombed my registry and had to do the typical F8 and safe reboot and then go back to an earlier registry. The next time I searched for Sonic and Roxio in the current_user and local_machine areas of the registry. I removed the files which had either Roxio and Sonic only and not any that were indirectly associated with it.

 

I then was able to reinstall Roxio completely back in. I hope that this has been helpful to you folks who have had similar problems.

 

durango_ro

 

 

The instructions for Clean Install (including the registry entries) are at the top of this forum ( http://forums.support.roxio.com/index.php?showtopic=41967)

 

Is what you did different than what is recommended in the Clean Install instructions.

 

 

[durango_ro]

The instructions for Clean Install (including the registry entries) are at the top of this forum ( http://forums.support.roxio.com/index.php?showtopic=41967)

 

Is what you did different than what is recommended in the Clean Install instructions.

 

I followed those instructions at Clean Install. This was done several times after each install failed. Another site listed the free download software which searches using the key words Sonic and Roxio. I tested this by first using regedit and deleting and then checking with the free software. There were often files that I did not delete which was found. I then deleted sonic and roxio files making sure that the key words were shown in each line.

 

I wish that the instructions for Clean Install had worked but it just did not work for me. I am possibly not as adept in seeking out all Roxio and Sonic lines as some of you folk out there. All I know is that this method worked for me after at least 10 attempts to install the software.

 

The instructions for Clean Install (including the registry entries) are at the top of this forum ( http://forums.support.roxio.com/index.php?showtopic=41967)

 

Is what you did different than what is recommended in the Clean Install instructions.

 

I forgot to add that I also search and found that line. I removed it upon two installations but the installs failed each time.

[durango_ro]

I followed those instructions at Clean Install. This was done several times after each install failed. Another site listed the free download software which searches using the key words Sonic and Roxio. I tested this by first using regedit and deleting and then checking with the free software. There were often files that I did not delete which was found. I then deleted sonic and roxio files making sure that the key words were shown in each line.

 

I wish that the instructions for Clean Install had worked but it just did not work for me. I am possibly not as adept in seeking out all Roxio and Sonic lines as some of you folk out there. All I know is that this method worked for me after at least 10 attempts to install the software.

 

 

 

I forgot to add that I also search and found that line. I removed it upon two installations but the installs failed each time.

 

I just reread your question and realized that I did not make it clear what difference there was between what I did and the websites you referred to. The only difference was using RegSeeker. It asked what it should look for and I typed Roxio in the box. I then had it do a search. It came up with roughly a hundred lines. Then I did another search using the word Sonic. It came up with more lines than I found when I ran regedit. As I said, allowing a program to search for those two key words in the registry worked out much better for me.

[grandpabruce]

Did you clean out the key, that was suggested, in the link that I had in my last post?