robw Posted October 10, 2008 Report Share Posted October 10, 2008 I downloaded EMC9.1 update. When I tried to instal it ,it unloaded the programme and then stopped and a window came up saying that Emc9 was not installed and stopped installing. I am running windows vista Link to comment Share on other sites More sharing options...
sknis Posted December 16, 2008 Report Share Posted December 16, 2008 Is the 9.1 upgrade still available? When I click on the download button I just get moved to a support page: http://www.roxio.com/enu/support/default.html and the download is not starting. Same question, do you have the full retail or download version of EMC 9 on your computer? The update will not work with OEM version (DE, XE, etc) that came on the computer or with a piece of hardware like a burner or an OEM version that you purchased for just a couple of dollars. Open Video Wave or MyDVD and look at the "about" tab. What version does it say - post all numbers and letters - should be 9.XXX etc. If you don't have the full version, that is probably why you are redirected. Link to comment Share on other sites More sharing options...
grandpabruce Posted October 10, 2008 Report Share Posted October 10, 2008 Follow ALL of the steps in the following Clean Install link: http://kb.roxio.com/content/kb/Creator/000127CR Link to comment Share on other sites More sharing options...
ogdens Posted October 10, 2008 Report Share Posted October 10, 2008 I downloaded EMC9.1 update. When I tried to instal it ,it unloaded the programme and then stopped and a window came up saying that Emc9 was not installed and stopped installing. I am running windows vista Did you have a specific reason for updating? Link to comment Share on other sites More sharing options...
merlin666 Posted December 16, 2008 Report Share Posted December 16, 2008 Is the 9.1 upgrade still available? When I click on the download button I just get moved to a support page: http://www.roxio.com/enu/support/default.html and the download is not starting. Link to comment Share on other sites More sharing options...
ogdens Posted December 16, 2008 Report Share Posted December 16, 2008 Is the 9.1 upgrade still available? When I click on the download button I just get moved to a support page: http://www.roxio.com/enu/support/default.html and the download is not starting. http://www.roxio.com/enu/support/emc9/software_updates.html Link to comment Share on other sites More sharing options...
robw Posted October 11, 2008 Author Report Share Posted October 11, 2008 Did you have a specific reason for updating? because I believe it adds lightscribe printing ability Link to comment Share on other sites More sharing options...
malatekid Posted October 11, 2008 Report Share Posted October 11, 2008 robw, Did you have the full retail version of Easy Media Creator 9 installed in your system vefore doing the update? The software update page indicates that You must have a valid copy of the full, retail version of Easy Media Creator 9 or Easy Media Creator 9 Deluxe Suite on your system in order to install this update. If you did not purchase a retail copy of Creator, this update will not work for your version of Creator 9. To check your version of Creator, run any program in the Creator Suite and choose About This Software from the Help menu. The second line will display your version number. If the version number starts with 9.0, and you are running the retail version of Easy Media Creator Suite or Deluxe Suite, you are eligible for this update. Link to comment Share on other sites More sharing options...
Brendon Posted December 16, 2008 Report Share Posted December 16, 2008 Yes, they're both on the page at Ogdens' link. I just went there and started to download both of them. Link to comment Share on other sites More sharing options...
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robw
I downloaded EMC9.1 update. When I tried to instal it ,it unloaded the programme and then stopped and a window came up saying that Emc9 was not installed and stopped installing. I am running windows vista
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