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Roxio Capture Device


gary b
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I'm BACK! ha ha! Finally after a couple of weeks with my computer in the computer repair shop at Best Buy. I finally got a chance to install the Roxio Capture Device. and then ! and then ! along came Charlie Br.....!Whoops got side tracked.But along came all the problems from Hell!When I selected "capture now" the video would capture for a few seconds and then lock up and every function tried like "stop capture "close the window ,etc. went into super slug speed. then by the time all the commands caught up with themselves and I closed the window. When I clicked on the media 10 icon the program wouldn't open unless I restarted the computer. I must have uninstalled and installed ezmc10 a half a dozen times with the same results. I then got ahold of an actual person with Roxio support and after hearing my story they took me under their wing and gave me a case number also!! YEAH!! They understood the problem and they sent me an email with instructions on how to correct the problem. It took me two days before i got up the courage to tackle it because it had things to do with the registry. Well I finally did and it is working so far and Ihave captured 30 minutes of video from my vcr without a glitch!If anyone wants a copy of the instructions I have let"s figure out a way of getting them to you.

P.S. I want to give a big shout of thanks to all the gurus who helped me along my journey signed ,In Your Debt,

GARY"QUIXOTI" BONDS

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Glad everything worked out for you GARY !!! :) Send along the direction you received for making it work right. I'm sure all of us would like to know. Just write them down step by step and include in this thread with anoth post.

 

Frank...

Well Frank,it did work for one time which seemed like a life time. Now I am spending a life time on the phone with Roxio support personel. It is locking up again on capture. I'm wondering if I shouldn't pack up the EMC10 and purchase 2009? Maybe I will try Brendon's fix and run Roxio's repairer. How can I tell for sure what version of emc10 I am running? Discouraged Gary

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Hello Gary,

 

The 'fix' involving the repairer is a specific cure for a particular fault you can cause by running an enthusiastic registry cleaner. After a registry key is broken by your cleaner, EMC 10 will just not start at all when you click an icon. It doesn't sound as if you have that problem, but more like your software is hanging during capture. I can't help you with that one, since I don't have a capture device - yet. :(

 

When you're in the Home application go to Help > About this software and a box will open to show you Name, Version number, Build, and Serial number. Keep the serial number private, but the other three will tell an enquirer what version you have.

 

Regards,

Brendon

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Hello Gary,

 

The 'fix' involving the repairer is a specific cure for a particular fault you can cause by running an enthusiastic registry cleaner. After a registry key is broken by your cleaner, EMC 10 will just not start at all when you click an icon. It doesn't sound as if you have that problem, but more like your software is hanging during capture. I can't help you with that one, since I don't have a capture device - yet. :(

 

When you're in the Home application go to Help > About this software and a box will open to show you Name, Version number, Build, and Serial number. Keep the serial number private, but the other three will tell an enquirer what version you have.

 

Regards,

Brendon

 

 

Thanks Brendon for the heads-up. It saved me from doing a lot of unecessary stuff. But here's the latest! I stopped trying to capture on the external hardrive and tried capturing onto the c:/ drive and I got better results! Hardly any freezeup or hang-up of the video or audio.Now I want to run out and buy a 500GB internal hardrive and install it. the problem is I was told I would have to clone the C:/ drive.Well I will try anything now ,but I don't know the laymans steps in doing the cloning. Anyone have any ideas? I'm in the phone book!! With best regards to all,Gary

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QUOTE (gary b @ Oct 21 2008, 07:53 PM) <{POST_SNAPBACK}>
Thanks Brendon for the heads-up. It saved me from doing a lot of unecessary stuff. But here's the latest! I stopped trying to capture on the external hardrive and tried capturing onto the c:/ drive and I got better results! Hardly any freezeup or hang-up of the video or audio.Now I want to run out and buy a 500GB internal hardrive and install it. the problem is I was told I would have to clone the C:/ drive.Well I will try anything now ,but I don't know the laymans steps in doing the cloning. Anyone have any ideas? I'm in the phone book!! With best regards to all,Gary

 

Had you previously mentioned that you were trying to capture to an external drive, I would have told you to capture to an internal drive, then transfer the file, to the external, if you needed to.

 

You're trying to capture the video through one set of cables, and passing it throgh another cable, to a hard drive. Although this can work, I would not chance it.

 

As far as cloning, you could try the software, included in EMC 10. There are folks, in these forums, that have used it and can tell you how to use it.

 

I use Norton Ghost.

Edited by grandpabruce
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Cloning? Your new HD probably came with a utility to do that. If not download it from the manufactures site.

 

You hook in the new drive as a 2nd HD and run the program. It will detect the drive, format it, and clone your C:\ onto it, painless and simple.

 

Shutdown the PC and shift the new drive into the C:\ position and you are good to go!

 

Just did one last week, no need to bother with all of other programs.

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Why go through the hassle of "cloning"?

Just add the new drive into your computer as a second hard drive. I'm just going by what the Best Buy salesman said.So what you are reccomending is to buy a larger hardrive and partition it and give it a different drive title for example , j:/drive? BY THE WAY EVERYONE, I CAVED IN AND ORDERED THE CREATOR 2009! I continue to admire each and everyone of you GURU'S. You do a fantastic service for us Rookies! Please pass along my thoughts to the other Guru's. See Ya GARY ------ PS My machine calls for memory sticks to be pc3200 ,184pin,ddr sdram .Can I use memory stick that is pc 3200 ddr, 400 mhz,184 pin?

 

GARY

 

Edited by gary b
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If you install it as a second drive Windows will assign a drive letter when it recognizes it.That way you can keep your existing drive with the OS and whatever else on it and use the second drive for your video work.

 

BTW pc3200 memory is 400mhz.Just like pc2100 is 266mhz and pc2700 is 333mhz.It's a standard.Any pc3200 memory will be 400mhz.

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I don't recall Gary ever saying what capacity his current drive is or how much space available???

 

It is totally painless to clone a HD and there is no advantage in running off of a second one…

 

I don't partition my HD's either as I have yet to see any real advantage to that either???

Hi GURU Jim,

i have a 160gb drive with about 110gb free. My plan is to install another 500gb internal drive which would be used for video capturing ,etc. Cloning the c:/ drive has been suggested and you say it is painless but I have never done it before so there might be a little puckering !!ha ha!! Where would I locate instructions on cloning?

I have installed a second drive before but I was told that partitioning was the thing to do. A little puzzlement? How do you differenciate between the two drives? Is there any advantage to having the second drive internal VS having the second drive external? But, whatever you think is best with regards to cloning , partioning or not partitioning I will go for it!! Regards, Gary

Edited by gary b
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That is a little different and I would go along with Terry. If your existing HD was 160gb with only 40gb or so remaining I would clone and replace it. But that is not the case.

 

Your new drive will come with a disc that contains utilities (format, partitioning, cloning, etc.) Bolt in the drive, plug in the 2 connectors and boot.

 

Your OS will automatically assign a drive letter, probably D:\ and renumber your burners accordingly.

 

Run the utility, it will likely auto detect your new drive and offer to format it. (I would wouldn’t waste space partitioning into a bunch of little drives – you didn’t buy 500gb to make it look like a bunch of little drives!

 

Once you see how easy this is to do, you will wonder how shops can charge for doing this and keep a straight face.

 

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That is a little different and I would go along with Terry. If your existing HD was 160gb with only 40gb or so remaining I would clone and replace it. But that is not the case.

 

Your new drive will come with a disc that contains utilities (format, partitioning, cloning, etc.) Bolt in the drive, plug in the 2 connectors and boot.

 

Your OS will automatically assign a drive letter, probably D:\ and renumber your burners accordingly.

 

Run the utility, it will likely auto detect your new drive and offer to format it. (I would wouldn’t waste space partitioning into a bunch of little drives – you didn’t buy 500gb to make it look like a bunch of little drives!

 

Once you see how easy this is to do, you will wonder how shops can charge for doing this and keep a straight face.

 

 

Oem drives never come with a software disc, why pay extra for a disc? Even if you buy a retail drive with a disc, it's not needed. If you ever want any of that stuf it's avaliable free on the drive maker website.

 

Adding extra drives in XP or Vista install the drive and bootup the pc, 'right-click My Computer choose Manage, click Storage and then double-click Disk Management, highlight the new drive and initialize it (the drive will not be seen in my computer until you initialize it)'. Then either OS with format or partion and assign a drive letter.

 

cd

 

 

 

 

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Gary - partitioning a large drive is actually more sensible than not doing it.

 

Consider the following:

 

You can move My Documents to another partition - then if you re-format C:\, they don't get touched and stay where they are, ready to be re-linked - if you don't partition the drive, they vanish like the oozlum bird (the one that flew in ever decreasing circles until it beak entered.... etc, etc :lol:)

 

Access times on smaller partitions are usually faster (less space to hunt round)

 

Storage - any photos or video can be on their own partition and easier to access and can be defragged in less time than having to do the whole disk

 

Temp and page file - leave them on C:\, unless you have a second drive that is as fast or faster then the main drive - having those on a separate drive actually improves things, especially if they are in theior own partition (pagefile fragments like crazy unless it has a fixed value so doing the Linux trick of dedicatiing a 'swapfile partition' actually makes sense if it's on a separate drive). Btw - have the second drive on a different IDE connection - having it as slave to the primary master doesn't help at all

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