Creator 2009

[pitaroxio]

I have been attempting to install this pita software for over a day now. I followed the clean install instructions as best I could, but most of the files it says to dump werent there to begin with. The install always fails at "installing roxio cineplayer" then it rolls back and stops. It is supposed to be vista certified..so why is this happening and why does the clean install procedure differ from what is actually on my setup?

 

I have tried 2 different computers. Both using Vista Premium, The first is an AMD Athlon Phenom Quad Core 9850 system with an MSI K9N2GM Motherboard, 2 Gigs of Ram, LG Super Multi DVD Drive with Light Scribe, 250GB SATA II Seagate Hard drive...

 

The second is another AMD, its an Athlon 6400+ Dual Core, with an MSI Motherboard, 2 Gigs of Ram, LG Super Multi DVD with Light Scribe, 320GB Seagate Hard drive...

 

Both stop at the same place on install.

 

I have looked at all of the previous posts on this issue and none of them match the files and issues I am having

[Beerman]

There's a knowledge base article here that deals with interrupted installation that you can try.

[KCK]

I could not get the install routine to complete on my DELL. It would hang at the INSTALLING EMC11 phase. I finally disconnected my always-on internet connection, disabled my anti-virus program, transferred the disk contents to my hard drive and did a hard drive installation. Everything finally went smoothly and the program worked fine. Installations should not be this difficult, but I did get it to finally work.

 

KCK

[bimicher]

I could not get the install routine to complete on my DELL. It would hang at the INSTALLING EMC11 phase. I finally disconnected my always-on internet connection, disabled my anti-virus program, transferred the disk contents to my hard drive and did a hard drive installation. Everything finally went smoothly and the program worked fine. Installations should not be this difficult, but I did get it to finally work.

 

KCK

 

Disconnecting from the internet and disabling anti-virus is the recommended way to install most software as well as installing from the hard drive. Shutting down any running programs is also recommended.