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Reinstall Of Roxio 6 Error


IceMeister
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I just reinstalled the xp tablet version due to viruses. I updated all of the drivers and such I could find that were more current than the oem recovery disk. Roxio was updated as well. Now the cd/dvd drive only sees cds that have a boot disk file on them. It will not see the roxio 6 oem install disk. I tried to fix by the posts in this forum but to no avail. installed a usb ext cd/dvd player and uninstalled roxio and tried to reinstall. I get an install error of

(Err0r 1334 the file F4329_style.css.4FEB94A2_F23A_A762_686608B64BB9 cannot be installed because the file cannont be found in cabinet file Data.cab. This could indicate a network error, an error reading from the cd rom, or a problem with the package.)

 

I am running XP Pro Tablet version With sp3.

 

Any help would be greatly appreciated.

 

IceMeister

 

 

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Looks like no help on this yet. Will update in case someone has a idea as to what to do. I went back to a restore point before sp3 and tried to uninstall roxio 6 and it will not uninstall by control panel. I have also gotten a language file missing error. the restore point will not let roxio 6 work. it keeps trying to install roxio 6 and fails.

 

Do not know what to do next. Anybody with an Idea Please.

 

IceMeister

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I just reinstalled the xp tablet version due to viruses. I updated all of the drivers and such I could find that were more current than the oem recovery disk. Roxio was updated as well. Now the cd/dvd drive only sees cds that have a boot disk file on them. It will not see the roxio 6 oem install disk. I tried to fix by the posts in this forum but to no avail. installed a usb ext cd/dvd player and uninstalled roxio and tried to reinstall. I get an install error of

(Err0r 1334 the file F4329_style.css.4FEB94A2_F23A_A762_686608B64BB9 cannot be installed because the file cannont be found in cabinet file Data.cab. This could indicate a network error, an error reading from the cd rom, or a problem with the package.)

 

I am running XP Pro Tablet version With sp3.

 

Any help would be greatly appreciated.

 

IceMeister

 

Try this uninstall http://kb.roxio.com/content/kb/General%20I...R?set-locale=en.

 

Then reinstall from your installation disc.

 

If that does not work, see if you can burn a cd (use a CD-RW for testing) using the built in burning capabilities of XP.

Edited by ogdens
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Ok thanks for the tip. This is what I have done. went back to begining reinstalled all of the oem recovery disks, which installed roxio 6, ran power dvd and windows media and played a dvd Pitates of carribbean worked well. windows media player would not play a music cd says no disk in drive. Roxio 6 would not see the music cd in drive. The drive shows up in device manager and I checked the firmware and drivers for updates. Ran both install fix and uninstall fix. ran pxe update 3 and 4. ran both files Regsvr32 under run to make sure files were installed right. ran roxio assistent and said all fine but get an exe error.

 

c:\pROGRA~1\common~1\ROXIO~1\uPGRADE\device~1.EXE

The NTVDM CPU has encountered an illegal instruction.

CS:0051 IP:0924 OP:63 6f 6d 6d6f Choose 'Close' to terminate the application.

 

This is a fresh install from the OEM cd I think that a file might be corrupted.

Options: order new cd from MFG Adveratec or???

No updates have been installed on laptop yet but the roxio 6 repair stuff. Any Ideas would be grateful.

 

Thanks

 

IceMeister

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NTVDM is a VM app of Windows

 

"The focal point of VM capability in Windows NT is NTVDM.EXE from the SYSTEM32 directory. Each running instance of NTVDM.EXE constitutes a separate VM. NTVDM.EXE is a Win32® program. However, it uses its separate address space to create a VM that runs alongside regular Win32 processes. In other words, programs for MS-DOS and 16-bit Windows are like children belonging to the adult NTVDM process. NTVDM is just another adult Win32 process, with essentially the same rights and privileges as any other Win32-based program. This architecture even has its own name, Windows On Windows (WOW)."

 

Try here for a suggested fix

 

http://forums.techguy.org/windows-nt-2000-...-cpu-error.html

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  • 2 weeks later...

just a follow up on fixing the tablet. After many hours of working on this problem. I found that the error log had a suggested fix. It was that a cable could have gone bad between the dvd player and mother board. No cable was found and i replaced the drive with one from a computer i had built and all worked well. I do not know if the drive is bad but did not want to take the laptop apart twice. will check the drive at some point.

 

I did spend a lot of time with microsucks who never ask to check the log file to see what the error was. now at least I know how to do that.

 

Thanks for all the help

 

IceMeister :rolleyes:

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Glad you got it sorted.

 

Cables on laptiops are tiny (and usually well buried) but now and again just re-seating the connector helps.

 

I recall years ago a 5 1/4" floppy doing weird and wonderful things and that was the cure. What had happened is the contacts tarnished and weren't making a good connection. Just pulling them off and reconnecting 'scraped' them and that was the cure

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