Worked Great Until Upgrade - Now Existing Drive Only Sees Cdr.

[Allerian]

Existing workstation that ran Roxio Easy Media Creator Classic 9 - Dell 390. Ran it well. Burned hundreds of DVDs on this setup with no issues.

 

Fresh reinstall of XP. Couldn't locate my old Roxio media, so I bought and downloaded a brand new license of Roxio Creator 2009.

 

Now it only sees one of my two media drives and on that drive (a DVD-R) it will only recognize CDR media. If you put in a DVD the drive just spins and spins.

 

Thoughts?

-Robert

[grandpabruce]

Try the PX Engine update, here:

 

http://forums.support.roxio.com/index.php?showtopic=4195

[firenhancer]

1. Does Windows see both the Optical drives?

2. If the answer to #1 is yes, try deleting/uninstalling the drives from Device Manager --> Reboot --> Let the OS detect the drives again

3. Try this

[Allerian]

1. Does Windows see both the Optical drives?

2. If the answer to #1 is yes, try deleting/uninstalling the drives from Device Manager --> Reboot --> Let the OS detect the drives again

3. Try this

 

Yes, Windows sees both drives and they work.

 

I have tried the Device Manager uninstall you're talking about with no results. The drives "reinstalled" fine but still aren't seen by Roxio.

 

The PX update didn't change anything (and yes, I did reboot).

 

The burn setup window describes the drive as:

D:TSSTcorp CDRWDVD TS-H49C - DE 02

Meduim not present. Tray closed - Unit not ready.

[firenhancer]

1. TSSTcorp CDRWDVD TS-H49C - DE 02 = CDRW/DVDROM drive. What this means it can only burn CD-R/CDRW media

2. Can you provide the model of 2nd drive that you are referring to as missing?