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Roxio Disc Space Reporting Error


SeanKW2000
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For the issue I am having here I am going to give as much information as I can. This is to include all version information and exact reporting (word for word) and finaly the issue discription.

 

RoXio Version information:

Roxio Creator Basic v9

Version: 9.0.116

Build: 901B16Y, HPO

 

Module Name: PX Engine

Build: 3.4.23a, 99

 

Module Name: Roxio Core

Version: 3.3.0

Build: 331B29P, HPO

 

Module Name: Roxio Creator Data

Version: 3.3.0

Build: 330B45H, HPO

 

Module Name: Roxio Creator Audio

Version: 3.3.0

Build: 330B48F, HPO

 

Module Name: Roxio Creator Copy

Version: 3.3.0

Build: 330B45F, HPO

 

Module Name: Roxio Creator Tools

Version: 3.3.0

Build: 330B40H, HPO

 

Disc Information (as read by ROXIO)

Selected Drive

 

Manufacturer & Model: Matshita DVD-RAM UJ-861H

Firmware revision: 1.50

Supported Midia: CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD+R DL, DVD-R DL, DVD RAM

 

Inserted Disc

Disc Type: DVD+R, Drag-to-Disc Writable

Number of Zones: 0

Free Space: 4,168.8 MB (2,134,436 Sectors)

Used Space: 313.5 MB (160,508 Sectors)

 

Issue Description:

The issue I am having here is:

Brand new DVD+R

Nothing on it

ROXIO reports as does Windows XP that there is 313.5 MB of used space

Every DVD I put in the system shows the same thing

 

Why?

Is there a fix for this?

How can I fix it?

 

Please help. Thanks.

 

Sean

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I did not attempt to format the Disc. Windows XP detects the Disc when you access it and formats it. The issue is not if it has the full 4.7 Gigs as it does show that as the full capacity but that it shows 313.5 MB used when I ahve done nothing to it as of yet.

 

What do you see when it is formatting the disc? Is it a DVD+RW or DVD-RW disc? Windows XP doesn't format anything. The built in burning software can't even burn to a DVD.

 

Also, I didn't think the Basic version of EMC 9 came with Drag to Disc. Check to see if you have it listed in the EMC 9 programs.

 

Also, do you have Nero on your drive? If so, it may have InCD running/

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When a disc is first put in nothign. when I access the disc by clicking on it I see "Prepairing Disc". It is a DVD+R. Roxio came with the OS so I did not download anything eles such as Ahead Nero which I would normally use. Yes Drag-to-Disc is part of the Roxio 9.

 

I could download somethign like Nero and work with that but I figure I would give fixing what came with the system a try.

 

What do you see when it is formatting the disc? Is it a DVD+RW or DVD-RW disc? Windows XP doesn't format anything. The built in burning software can't even burn to a DVD.

 

Also, I didn't think the Basic version of EMC 9 came with Drag to Disc. Check to see if you have it listed in the EMC 9 programs.

 

Also, do you have Nero on your drive? If so, it may have InCD running/

 

 

CD, Thought I had replied to your directly but it apears I just added another commeingt. Here is what my reply to you was.

 

I did not attempt to format the Disc. Windows XP detects the Disc when you access it and formats it. The issue is not if it has the full 4.7 Gigs as it does show that as the full capacity but that it shows 313.5 MB used when I ahve done nothing to it as of yet.

 

Your formating the disc with Darg 2 Disc?

 

cd

 

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A DVD-R should read 44892 MB when checked. There is also a small overhead in every 'blank' DVD which carries info on the disc itself

 

This from 7.5:

 

Region information N/A not a DVD-VIDEO

Media code/Manufacturer ID TYG02

Format Capacity Blank Disc

Free Blocks 411107328

Free Capacity 4.38GB(4.71GB)

Complete Media Code

00000000 00 6C 00 00 01 40 C1 FD 9E D8 52 00 02 87 0D 10 .l...@....R.....

00000010 66 78 80 00 03 54 59 47 30 32 00 00 04 00 00 00 fx...TYG02......

00000020 00 00 00 00 05 AA A2 22 22 20 02 00 06 08 0E 11 ......."" ......

 

This occupies blocks from 00000000 to 000002B0 - it shouldn't take 300 plus MB tho. I'd look again at the program you use to check it - if it's unformatted as you say, then there should be nothing there

 

Are you getting this info before actually doing anything (just checking on a blank disc) or are you getting it after you start to do something? It's possible that there may be lead-in or even a space left if you are making an appendable disc

 

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Yep. blank untouched disc. It appears as if the reporting is fluctuating from 300mb used to 500mb. In fact each time I relook at a disc I get a slightly different number. This reporting is from both Windows and Roxio. I have put untouched disc in and opened with Roxio only and get the same results. I know Roxio is integrated into my OEM version of Windows XP (came with the HP Laptop) so it is controling all the reading and buring functions.

 

It just does not make any sense.

 

Sean

 

A DVD-R should read 44892 MB when checked. There is also a small overhead in every 'blank' DVD which carries info on the disc itself

 

This from 7.5:

 

Region information N/A not a DVD-VIDEO

Media code/Manufacturer ID TYG02

Format Capacity Blank Disc

Free Blocks 411107328

Free Capacity 4.38GB(4.71GB)

Complete Media Code

00000000 00 6C 00 00 01 40 C1 FD 9E D8 52 00 02 87 0D 10 .l...@....R.....

00000010 66 78 80 00 03 54 59 47 30 32 00 00 04 00 00 00 fx...TYG02......

00000020 00 00 00 00 05 AA A2 22 22 20 02 00 06 08 0E 11 ......."" ......

 

This occupies blocks from 00000000 to 000002B0 - it shouldn't take 300 plus MB tho. I'd look again at the program you use to check it - if it's unformatted as you say, then there should be nothing there

 

Are you getting this info before actually doing anything (just checking on a blank disc) or are you getting it after you start to do something? It's possible that there may be lead-in or even a space left if you are making an appendable disc

 

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When a disc is first put in nothign. when I access the disc by clicking on it I see "Prepairing Disc". It is a DVD+R. Roxio came with the OS so I did not download anything eles such as Ahead Nero which I would normally use. Yes Drag-to-Disc is part of the Roxio 9.

 

I could download somethign like Nero and work with that but I figure I would give fixing what came with the system a try.

 

 

 

 

CD, Thought I had replied to your directly but it apears I just added another commeingt. Here is what my reply to you was.

 

I did not attempt to format the Disc. Windows XP detects the Disc when you access it and formats it. The issue is not if it has the full 4.7 Gigs as it does show that as the full capacity but that it shows 313.5 MB used when I ahve done nothing to it as of yet.

 

Is Drag2Disc running in the Task Manager?

If yes, disable it via msconfig, reboot and see if the discs still get "prepared"

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