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How To Remove Roxiotraywatch & Multimediamanager?


jsrx

Question

I have EMC 8.05 on a W2K+SP4 system.

Those two components, which I don't really have use for them, are causing troubles.

For example, almost every time I try to shutdown or logoff, these are on my way: "application doesn't respond", etc., halting the shutdown or logoff process until I interfere manually.

Worse, I suspect that at least one of those two is the culprit for sudden significant slow downs of the system performance.

They are not listed as removable components in Settings>Control Panel>Add/Remove Programs.

 

Thanks,

Jeff

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Interesting! I have the exact same problem, plus a little more. The machine it was loaded on has slowed down to about 1/10 the speed. It is also unstable. It locks up even when not using Roxio. Some programs take a minute or more to open, they took a couple of seconds before loading Roxio.

 

I uninstalled Roxio and it got a lot better, but still not acceptable.

 

Tech support's answer was check for spyware, viruses, and defrag. HELLO!!! it was fine before I loaded EMC 8. Do you really think I got spyware or virus during the install? If it was any of these, it would not have changed the instant EMC was installed. That is just common sense.

 

IF I try Roxio again, the tips given here are very helpfull. Thank you to everyone.

 

BTW, the exact same kinds of issues have been associated with previous versions of this product, even before Roxio purchased it.

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Interesting! I have the exact same problem, plus a little more. The machine it was loaded on has slowed down to about 1/10 the speed. It is also unstable. It locks up even when not using Roxio. Some programs take a minute or more to open, they took a couple of seconds before loading Roxio.

 

I uninstalled Roxio and it got a lot better, but still not acceptable.

 

Tech support's answer was check for spyware, viruses, and defrag. HELLO!!! it was fine before I loaded EMC 8. Do you really think I got spyware or virus during the install? If it was any of these, it would not have changed the instant EMC was installed. That is just common sense.

 

IF I try Roxio again, the tips given here are very helpful. Thank you to everyone.

 

BTW, the exact same kinds of issues have been associated with previous versions of this product, even before Roxio purchased it.

Hi dmcomputerguy,

It is not an exact art to solving the issues people have, but what id like to say on your particular issue is that we here would require more info on your system, CPU , Harddrisk size , OS, Service packs, Make , Model of computer etc, as all of these things make or brake the running of EMC8 and also help all the other users here try to find a resolve for your particular issue.

After we get to see that info, lets see what people here say?

Keep smiling... :)

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just thought I would add this, W2K doesnt come with MSCONFIG, however you can use the the XP file of MSCONFIG

 

just do a google search for W2K msconfig, a nice addition to W2K. makes life easier! CaptThom

 

Hi Thom,

 

Thanks for the tip. Moreover, I have the original XP Pro + SP2 CD - I just never installed it (from what I know, it does not make sense for W2K user to do so, unless of course I will learn something new). So I don't even need to surf the web to get that file, which sounds a good idea. I already have two utilities from that XP CD.

 

Thanks again,

Jeff

-----------------------

Win 2K Pro + SP4 + Rollup 1 v. 2

P4 1.5GHz + 0.5 GB memory

1 TB HDs

Dual Layer ReWriteable DVD

Graphics Blaster Annihilator 2 (Creative Labs)

Ensoniq Audio PCI (Creative Labs)

Modem Blaster PCI V.92 DI5631 (Creative Labs)

ZOOM 5565 VoiP Router+DSL modem

(Thanks to Neil...)

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I have EMC 8.05 on a W2K+SP4 system.

Those two components, which I don't really have use for them, are causing troubles.

For example, almost every time I try to shutdown or logoff, these are on my way: "application doesn't respond", etc., halting the shutdown or logoff process until I interfere manually.

Worse, I suspect that at least one of those two is the culprit for sudden significant slow downs of the system performance.

They are not listed as removable components in Settings>Control Panel>Add/Remove Programs.

 

Thanks,

Jeff

 

I don't know how the Windows 2000 works, but I do know it does not have msconfig, which is an easy way to disable it. Do you have a Roxwatch icon in your tray? If so, click on it there, and disable it.

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Hi Jeff,

OK, hope this helps.

1. remove media manager

go into control panel, into add remove programs, find EMC8, click on change

 

then it will bring up the EMC dialog box, select modify

 

then select the media manager, and right click and select remove

 

thats it for that one...

 

2. Remove Roxiotraywatch

this one is easy, see on the start bar down on the right of your bottom tray?

if you run the mouse over them slowly you will see one say roxio, then right click it, it gives you the option to stop watching the drives and media...

 

And yes it the same for EMC8 Deluxe or Standard

hope that helps

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Hi Neil,

 

Many thanks for one of the most (if not The most) beautiful feedbacks I have seen.

 

I think that in the past, I have tried to remove them and something was not completed.

I had the Media Manager Services (not MultiMediaManager as I wrote by mistake in the subject field) icon in the right bottom bar left but neither LMB or RMB click on it would repond.

So anyway, I applied your suggestion and it was a smooth sailing - the icon disappeared and did not show up upon restart.

 

As for the RoxioWatchTray, I have no other icon pertaining to Roxio left in the lower right bar. I only know that as I wrote, I have many times that "This application doesn't respond" with the RoxioWatchTray.Exe on the top blue bar of that window that pops-up. So maybe, it was part of that illfated trial of mine in the past. Maybe, after the clean-up mess with the Media Manager Services, this problem will disappear too.

I will give it some time to see.

 

Thanks again,

Jeff

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Hi Jeff,

Glad to see all is well,

And there is never an issue to help any EMC8 users, thats what ALL of us here Guru's and users alike are here for...

just as an adding to the next time you post, can you add a little info on the computer, service packs etc make model,,, etc to your posts , as this helps us work out better solutions

Anyhow... have fun.

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