Before I open, update, and go through a lot trying to continue creating slideshows and burning them to DVD, I figured it might be prudent to ask a few questions here first. I don’t know but maybe I'll need to contact support.
I initially purchased Photoshow Deluxe 4, the DVD Burning add-on, and all available Theme packs three years ago directly from SimpleStar. (Well, actually I first owned the so-called "Elite" version from Nero, which turned out NOT to be very elite at all!) Phtotshow Deluxe 4 worked very well for me, and in Feb. 2007 I upgraded to Photoshow Deluxe 5 and purchased another Theme pack which had been added. So I now own Photoshow Deluxe 5, the DVD Burning add-on, and all Theme packs available. I haven't used the program much, though, since Roxio purchased SimpleStar. Roxio was pushing out unannounced updates and there was no "changes" page where I could see what the update did. At the same time there were several threads from users in similar situations who could no longer burn DVD's with their SimpleStar software. So I decided to just shut it down here and wait to see what was happening with it.
Today I received an email from Roxio that said former SimpleStar users had to "renew" their Premium subscriptions. Yikes! I thought at first that the message was that I could no longer use my Photoshow Deluxe unless I paid a ransom to Roxio. Turns out that message is for, I believe, users who had purchased an annual subscription for online features from Simplestar. I never subscribed to that service, so hopefully I am not affected by the renewal notice.
What I would like to know is the following:
Can I use my current version of Photoshow Deluxe 5 and all the Theme packs along with the DVD Burning Add-on? Without a subscription to Roxio Online?
If so, is there any further action I must take to be able to use it? (E.g., different serial number, download anything else?)
If not, why not? What is required for me to again use my Photoshow Deluxe 5, DVD Add-on, and Theme Packs?
Finally, is a subscription to Roxio Online required in order to use any of the features of Photoshow Deluxe or its add-ons? Nothing against Roxio's annual subscription plan, but I just don’t use the online sharing features; I didn't use them with SimpleStar either.
Hi folks.
Before I open, update, and go through a lot trying to continue creating slideshows and burning them to DVD, I figured it might be prudent to ask a few questions here first. I don’t know but maybe I'll need to contact support.
I initially purchased Photoshow Deluxe 4, the DVD Burning add-on, and all available Theme packs three years ago directly from SimpleStar. (Well, actually I first owned the so-called "Elite" version from Nero, which turned out NOT to be very elite at all!) Phtotshow Deluxe 4 worked very well for me, and in Feb. 2007 I upgraded to Photoshow Deluxe 5 and purchased another Theme pack which had been added. So I now own Photoshow Deluxe 5, the DVD Burning add-on, and all Theme packs available. I haven't used the program much, though, since Roxio purchased SimpleStar. Roxio was pushing out unannounced updates and there was no "changes" page where I could see what the update did. At the same time there were several threads from users in similar situations who could no longer burn DVD's with their SimpleStar software. So I decided to just shut it down here and wait to see what was happening with it.
Today I received an email from Roxio that said former SimpleStar users had to "renew" their Premium subscriptions. Yikes! I thought at first that the message was that I could no longer use my Photoshow Deluxe unless I paid a ransom to Roxio. Turns out that message is for, I believe, users who had purchased an annual subscription for online features from Simplestar. I never subscribed to that service, so hopefully I am not affected by the renewal notice.
What I would like to know is the following:
Thanks for any and all assistance you can offer!
Jim
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