2009 Creator Problems

[road]

I have been spending almost every day for 2 weeks...e-mailing or talking to support and spent countless HOURS installing, uninstalling and reinstalling drivers and programs and many other suggestions support has had be try...just trying to get this program working properly. We finally got it to quit crashing, but cannot get the sound to work when playing movie clip in the editor mode.

DOES ANYONE have an answer? IS THERE A FIX on sound... or should I give up and take the $100 loss and go try something else

[firenhancer]

I have been spending almost every day for 2 weeks...e-mailing or talking to support and spent countless HOURS installing, uninstalling and reinstalling drivers and programs and many other suggestions support has had be try...just trying to get this program working properly. We finally got it to quit crashing, but cannot get the sound to work when playing movie clip in the editor mode.

DOES ANYONE have an answer? IS THERE A FIX on sound... or should I give up and take the $100 loss and go try something else

 

You might want to calm down and perhaps provide more details of the issue, what has been tried so far, system specs including what kind of audio/video card, what type of asset is being used and how was it created etc etc. There are no immediate fixes to some issues especially if they are system specific. Also be precise with what application is being ?