titanium bronze Posted November 7, 2008 Report Share Posted November 7, 2008 I installed video lab 10 on my computer,when I tried to run the program a window opened but it started flashing (with a Internet Explorer can't open the web page message.) I did a clean installation with anti-virus disabled and now when I try to run the program, it just opens up a all white window with 3 text fields and the word roxio at the upper left of the window (a box with an x also appears beside the word roxio). I'm connected to the internet and have not been experiencing any connection problem. I also checked the computer log when this happend and it said I needed to "grant activation permission for the com server application with CLSID. I'm not a real Tech but it seems as though during installation the program had to get files or data through the internet and was not allowed b/c there was no permission for the com server, is this correct? if not is there some one out there that can help me with this issue, I paid $40 for this software and can't find the receipt. Link to comment Share on other sites More sharing options...
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