Hello. I have read through topics that concern the DL burning issues but have not found anything that would look similar to my case. I have Roxio Creator Basic v.9 that, as I understand, came with my laptop. I am using it for the first time and am trying to make an exact copy of a DL DVD. I have no problem reading the source disk or creating an image file from that disk. However, I am not able to make a copy to a blank DL DVD disk (and I tried several disks from the 5-pack that I bought, so it probably rules out the possibility that something is wrong with the particular disk media; moreover I had no problem copying files to one of the disks from the 5-pack using Windows (Vista Business 32 bit), but I just need an exact copy of the original disk). The problem is that when I insert a blank DL DVD disk the Copy Pane of the program recognizes it as "DVD+R 8.0 GB" but it also says that 2.2 GB are free (while the disk is blank). Even a wierder thing is that the Tools Pane / Disk Information recognizes it as "DVD+R DL, Blank Media". Apparently b/c the Copy Pane sees only 2.2 free GB on the disk it would not make a copy and gives me an error when I press Copy or Burn Image button. I am completely lost. Can you guys please help me with this, b/c I just do not know how to proceed.
ADDED: I have just figured where the 2.2 GB free number came from. I simply had the image file selected in the Burn Image Pane. That was a stupid question of mine as a matter of fact.
Still, when I try to burn the image to a blank disk I get an error:
"There was a problem writing to the disk. You can try again by clicking the Retry Button..."
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RafaelP
Hello. I have read through topics that concern the DL burning issues but have not found anything that would look similar to my case. I have Roxio Creator Basic v.9 that, as I understand, came with my laptop. I am using it for the first time and am trying to make an exact copy of a DL DVD. I have no problem reading the source disk or creating an image file from that disk. However, I am not able to make a copy to a blank DL DVD disk (and I tried several disks from the 5-pack that I bought, so it probably rules out the possibility that something is wrong with the particular disk media; moreover I had no problem copying files to one of the disks from the 5-pack using Windows (Vista Business 32 bit), but I just need an exact copy of the original disk). The problem is that when I insert a blank DL DVD disk the Copy Pane of the program recognizes it as "DVD+R 8.0 GB" but it also says that 2.2 GB are free (while the disk is blank). Even a wierder thing is that the Tools Pane / Disk Information recognizes it as "DVD+R DL, Blank Media". Apparently b/c the Copy Pane sees only 2.2 free GB on the disk it would not make a copy and gives me an error when I press Copy or Burn Image button. I am completely lost. Can you guys please help me with this, b/c I just do not know how to proceed.
ADDED: I have just figured where the 2.2 GB free number came from. I simply had the image file selected in the Burn Image Pane. That was a stupid question of mine as a matter of fact.
Still, when I try to burn the image to a blank disk I get an error:
"There was a problem writing to the disk. You can try again by clicking the Retry Button..."
The details (I have no idea what they mean):
Sense: 05 ASC: 26 ASCQ: 00 (Command BF)
-------------------------------------------------------
Px.dll: 3.4.23.500
PxAFS.DLL: 3.4.23.500
pxdrv.dll: 1.1.99.0
PxMas.dll: 3.4.23.500
PxSFS.DLL: 3.4.23.500
PxWave.dll: 3.4.23.500
pxwma.dll: 1.0.0.3
Thus it appears that there is nothing extraordinary w/ the problem that I am having, but any help would still be very appreciated.
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