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Runtime Error!


Robert Smith
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I'm using a Dell dimension XPS400 with Windows XP. I just installed a Radeon B3 512

HD2600Pro PCle graphic card. When I boot up my computer I get the following two error messages:

 

Microsoft Visual C++ Runtime Library

 

Runtime Error!

 

Program:...ommon FIles\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe

 

R6025 -pure virtual function call

 

_________________________________________________________________

 

Microsoft Visual C++ Runtime Library

 

Runtime Error!

 

Program:...ommon FIles\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe

 

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information

 

OK

 

________________________________________________

Can you suggest what I can do?

 

 

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Go to Start Menu and then 'Run'

 

Type in msconfig

 

go to the part where it says startup and uncheck the RoxWatch item. Close and reboot

 

When rebooted, tick the box on the nag scvreen to say you know that you disabled a startup item.

 

The app will still be there - just won't autostart at boot time

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Tried you suggestion but not get this error when I close msconfig.

 

An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes.

 

I have admin privileges

 

Robert

 

 

 

Go to Start Menu and then 'Run'

 

Type in msconfig

 

go to the part where it says startup and uncheck the RoxWatch item. Close and reboot

 

When rebooted, tick the box on the nag scvreen to say you know that you disabled a startup item.

 

The app will still be there - just won't autostart at boot time

 

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I've had the same problem. If you can not get Creator 2009 to run I would suggest updating your video driver and directX. After that you may have to play with msconfig and startup to see if something is comflicting with Roxio. I had a microsoft wireless mouse (Itellimouse explorer 2.0) that loaded a program called ipoint.exe. This program allows programming of your mouse buttons but is not needed and when I deleted it (unchecked it box and also used regedit and deleted it from the registry) then Roxio ran. I had to then do a clean install and then Roxio worked withoutout the run-time errors that you talk about. Hope it helps. I have one other thing to add... I have also found out that if you use RegCure (a registry clearner) that one you use it after you have ROXIO apps working they will NOT work again.

Edited by Prof. DR
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