mvjohn Posted November 14, 2008 Report Share Posted November 14, 2008 My problem is as follows I have two Roxio progams installed on my PC Roxio Easy CD & DVD Creator 6 and Roxio DVD copy 4 When both of these programs are installed only Easy CD & DVD Creator 6 will work the DVD Copy 4 does not work. When I unistall Easy Cd and DVD Creator 6 the DVD Copy 4 works fine. Is there anyone out there who has had the same experience and if so please share your fix for this problem I would appreciate it very much , I have tried contacting Roxio Technical support and the solution they gave me was to use the windows install cleanup utility which did not work Markfive5 Link to comment Share on other sites More sharing options...
sknis Posted November 14, 2008 Report Share Posted November 14, 2008 My problem is as follows I have two Roxio progams installed on my PC Roxio Easy CD & DVD Creator 6 and Roxio DVD copy 4 When both of these programs are installed only Easy CD & DVD Creator 6 will work the DVD Copy 4 does not work. When I unistall Easy Cd and DVD Creator 6 the DVD Copy 4 works fine. Is there anyone out there who has had the same experience and if so please share your fix for this problem I would appreciate it very much , I have tried contacting Roxio Technical support and the solution they gave me was to use the windows install cleanup utility which did not work Markfive5 That utility facilitates removal of the software. Those are several versions behind what the current is. What OS are you using? Is it XP and is it updated to SP3 (with IE7 and WNP 11)? Link to comment Share on other sites More sharing options...
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