Installing On Vista Ultimate 64bit

[white1p]

Here is my experience of installing Roxio Creator on Vista Ultimate 64 bit.

 

First attempt:

- Logged into PC as myself (member of Adminstrators Group)

- Downloaded software and set to install immediately

- Install failed with error 000D

 

Second attempt:

- Logged into PC as Administrator

- On advice from Roxio Support switched of all startup programs (run MSCONFIG and disable all programs on startup tab)

- Downloaded software again and set to install immediately

- Program downloaded OK and ran through initial set-up steps

- After initial setup steps complete the install appears to hang .....

- ........, but I could see hard disk activity and after at least 30-45 mins the install completed successfully!

 

What worked for me therefore was:

- Being logged on as Administrator

- Stopping all startup programs (remember to re-eenable after the installation completes)

- Downloading and installing immediately

- Being very patient when the install appears to hang.

 

Hopefully my experience will help someone else.

 

Good luck.

 

Paul

[Beerman]

Seems like the hardest part is patience. Thanks for sharing. The 64bit systems have proven to be problematic for many types of software but I think things are slowly changing.

[mik3carp]

Your experience did help someone else. Thank you so much for posting it. Sounds like I avoided many hours of grief.

 

On my first attempt to install on my Vista 64 bit laptop the installation appeared to hang, with the DVD drive making an unusual sound. I stopped it, uninstalled what I could and started again. In the meantime I came across your post. So when the apparent hang and strange sound occured again, I waited, and waited and waited, yes maybe 30-40 minutes or so. Then all of a sudden silence. When I looked at the monitor, success! Thanks again.

 

Mike

 

Here is my experience of installing Roxio Creator on Vista Ultimate 64 bit.

 

First attempt:

- Logged into PC as myself (member of Adminstrators Group)

- Downloaded software and set to install immediately

- Install failed with error 000D

 

Second attempt:

- Logged into PC as Administrator

- On advice from Roxio Support switched of all startup programs (run MSCONFIG and disable all programs on startup tab)

- Downloaded software again and set to install immediately

- Program downloaded OK and ran through initial set-up steps

- After initial setup steps complete the install appears to hang .....

- ........, but I could see hard disk activity and after at least 30-45 mins the install completed successfully!

 

What worked for me therefore was:

- Being logged on as Administrator

- Stopping all startup programs (remember to re-eenable after the installation completes)

- Downloading and installing immediately

- Being very patient when the install appears to hang.

 

Hopefully my experience will help someone else.

 

Good luck.

 

Paul