Medium Error

[Bob I]

I am trying to copy a non protected dvd using video copy and convert. Most times I try, the program either abends or gives me the error below. I haven't been able to figure out anything different about the times that it does work (maybe 10% of the time). I have a clean install of media creator. I actually got frustrated enough that I wiped the hard drive clean, and reinstalled windows, then got all of my drivers current, and then installed the latest build of media creator. I am using Sony DVD +R. My computer is a HP Media center PC with with HP 840b dvd burner. Any ideas?

 

I tried to paste the screen shot, but couldn't - the message box contains the following:

 

(Medium Error. 03/0C/80)

Sense Key = 0x03

ASC = 0x0C

ASCQ = 0x80

ULONG: Error Number = 130C8001

STRING: Error String = Medium error.

 

 

 

[cdanteek]

I am trying to copy a non protected dvd using video copy and convert. Most times I try, the program either abends or gives me the error below. I haven't been able to figure out anything different about the times that it does work (maybe 10% of the time). I have a clean install of media creator. I actually got frustrated enough that I wiped the hard drive clean, and reinstalled windows, then got all of my drivers current, and then installed the latest build of media creator. I am using Sony DVD +R. My computer is a HP Media center PC with with HP 840b dvd burner. Any ideas?

 

I tried to paste the screen shot, but couldn't - the message box contains the following:

 

(Medium Error. 03/0C/80)

Sense Key = 0x03

ASC = 0x0C

ASCQ = 0x80

ULONG: Error Number = 130C8001

STRING: Error String = Medium error.

 

 

Contact the drive maker with details of the error code. If the 5th and 6th digit of the error code is 80 through FF, then the error code is maker unique. The descriptions of these error codes differ depending on the maker. That would be HP in this case...

 

cd

 

 

[Bob I]

Contact the drive maker with details of the error code. If the 5th and 6th digit of the error code is 80 through FF, then the error code is maker unique. The descriptions of these error codes differ depending on the maker. That would be HP in this case...

 

cd

 

HP told me that the error message if from the software and they have no idea what any of those codes mean. Maybe they're just don't want to take the time to try to help - my experience with HP support is not great - but that's what they said. Would it be worth trying another type of disk. Another brand or a DVD -R instead of +R? I thought Sony would be OK, but something else might be better

[grandpabruce]

HP told me that the error message if from the software and they have no idea what any of those codes mean. Maybe they're just don't want to take the time to try to help - my experience with HP support is not great - but that's what they said. Would it be worth trying another type of disk. Another brand or a DVD -R instead of +R? I thought Sony would be OK, but something else might be better

 

Try Verbatim, available in stores, or Taiyo Yuden, available online, only. TY is the Cadillac of media, but Verbatim is a close 2nd. The rest is wannabe media.

 

[Brendon]

HP told me that the error message if from the software and they have no idea what any of those codes mean. Maybe they're just don't want to take the time to try to help - my experience with HP support is not great - but that's what they said.

 

The error codes are from your drive, the software just displays what the drive tells it. The Sense Code and ASQ are a general "write error" code, but the ASCQ value of 80 is a code assigned by the vendor of the drive. If the HP people don't know what it means they should, since it is their hardware and they don't tell anyone else what it means.

 

The HP person either doesn't have a clue, or is not telling the truth.

 

Regards,

Brendon