Roxiocentralfx.exe Is Missing

[drwoobh]

Sorry for the long message.

 

recently purchased roxio creator 2009 (download). Run setup. Run the program roxio creator 2009. Initially there is an error message that says"missing shortcut. Windows is searching for RoxioCentralFx.exe". I later found the "missing file" in another folder. It seems that during installation, there is a folder "roxio" that contains this missing file but the shortcut was pointing to another folder "roxio creator 2009".

 

So i double click the file RoxioCentralFx.exe in the " roxio" folder. The application starts up and goes through the process of "please wait while windows configures roxio creator 2009" and asked to restart the pc after that. Odd thing is that apparently this is done twice, once when the yellow roxio logo is in the background and once when the blue launcer page is in the background.

 

Anyway, after the pc restarts and i run RoxioCentralFx.exe in the " roxio" folder, the launcher page appears although none of the function works. For example if i click on create slideshow, these 2 runtime error messages appear : "Program:...iles\roxio shared\11.0\shared com\roxwizardlauncer11.exe This application has requested the runtime to terminate it in an unusual way" and " Program:...oxiocreator2009\videocore11\vcgproxyfilemanager11.exe"

 

I have tried to uninstall and reinstall but to no avail. Each reinstallation is the same. But one thing i noticed is that after i run the RoxioCentralFx.exe in the " roxio" folder, there is an additional folder created in the "roxio" folder. This additional folder is called "roxio central 4" and subfolder "roxio central 4" with the file "customappname" in it.

 

My PC runs on windows vista home premium, intel core 2 quad 2.4Ghz/2.4Ghz, 2047MB Ram, with about 50GB of free disk space after installing creator 2009.

 

Please help and thank you.

[drwoobh]

Does this topic help any?

 

 

thanks brendon, i checked as advised but my xps viewer is already ticked. But mine is microsoft.net framework 3.0 instead of 3.5 as mentioned by Dazza - does this matter?

 

So far still no luck.

 

Thanks again Jim.

 

 

[Jim_Hardin]

Launce any of the applications through the Start Menu. (I like Creator Classic)

 

 

Then click on Help – About and select Look for Updates. Close the app and Run the SP1 when it appears.

 

Does that help?

 

[malatekid]

Then click on Help – About and select Look for Updates. Close the app and Run the SP1 when it appears.

 

Does that help?

Another way to get SP1 here.

[Brendon]

But mine is microsoft.net framework 3.0 instead of 3.5 as mentioned by Dazza - does this matter?

 

So far still no luck.

 

Thanks again Jim.

If you look back at my screen shot in that topic, I have 3.5 installed but 3.0 shows in the box with the xps checkbox. ??

We're still trying to get to the bottom of what the .Net does, what installs it, what calls the SP1, and what version is needed, however we're just curious users and don't have information from Sonic to help us.

 

Keep checking back.

 

Brendon

[drwoobh]

Thanks very much Jim and Malatekid for taking time to help me out. I contacted the roxio support before this and did a clean install as instructed but it did not work. When i did what Jim suggested, the message is "the software managed did not find updates for your application". So i downloaded SP1 from the link provided by malatekid. But it did not work either.

 

Any more suggestions? Technical support from Roxio has not updated since their last input.

 

 

Thank you.

[Jim_Hardin]

Thanks very much Jim and Malatekid for taking time to help me out. I contacted the roxio support before this and did a clean install as instructed but it did not work. When i did what Jim suggested, the message is "the software managed did not find updates for your application". So i downloaded SP1 from the link provided by malatekid. But it did not work either.

 

Any more suggestions? Technical support from Roxio has not updated since their last input.

 

 

Thank you.

CALL tech support and talk to them! Nothing beats a phone…

[jeanrosenfeld]

We do know what installs .NET 3.5 (and 3.0) if they are not already installed:

 

If you extract the Creator 2009 installation file with, say, Winzip, you will see that it includes the installation files for .NET 2.0 (actually 2.0 sp1), 3.0 and 3.5. In fact that is the standard .NET 3.5 package (because the 3.5 installation package includes the other two by default - MS does that so people can install 3.5 without first having to install 3.0 or 2.0 SP1; if these are already installed it skips them).

 

The installation of Creator 2009 will install these if they are not already present on the system. The installation will fail if .NET 3.5 SP1 is already present on the system.

 

The XPS component is indeed part of .NET 3.0. The confusion may have arisen because (if not already on the system) 3.0 is automatically installed when installing 3.5.

 

Creator 2009 SP1 update, as I understand it, (amongst other things) resolves some conflicts with 3.5 on some systems and will allow Creator 209 to continue working properly if .NET 3.5 SP1 is installed after the install of creator 2009 and its SP1 update. I have not tried this, as I don't have anything that needs 3.5 SP1 (although that does include some bug fixes for 3.5, I believe).

[Brendon]

Does this topic help any?