Error Message When Trying To Download Roxio Creator 2009

[Junemac56]

I haved just purchased Roxio Creator 2009 but when I try to download it I get the error message "RoxioCreator2009_DownloadManager.exe is not a valid Win32 application". I was advised to disable my firewall and try again but got the same message. Help please?

[Jim_Hardin]

It sounds like the DownloadManager is corrupt. Can you download the EXE again?

[Junemac56]

It sounds like the DownloadManager is corrupt. Can you download the EXE again?

I am not sure where this is as Roxio came with my computer when I bought it - can you point me in the right direction as to where to find it and where I will be able to re-download it. Thanks.

[Jim_Hardin]

I am not sure where this is as Roxio came with my computer when I bought it - can you point me in the right direction as to where to find it and where I will be able to re-download it. Thanks.

No… You said you Purchased Roxio 2009.

 

Where did you get the DownloadManger.exe from??? That is the one that is giving you trouble and that is the one that is probably corrupt.

 

[Junemac56]

No… You said you Purchased Roxio 2009.

 

Where did you get the DownloadManger.exe from??? That is the one that is giving you trouble and that is the one that is probably corrupt.

 

 

Sorry but computer literate but not IT literate. I downloaded Roxio Creator 9 from the Roxio website so I presume that is where the download manager.exe came from. I also purchased the disc when I purchased the download so wonder if it would be best to wait until the install disc comes and try re-installing it then?

 

 

 

It sounds like the DownloadManager is corrupt. Can you download the EXE again?

 

Hi Jim

 

I now know what you were talking about. I went back into the download page and re-dowloaded the download manager and at this moment in time it seems as if it is now installing. Sorry about the mixup and thanks for your help. Hopefully this will now work.

 

[Jim_Hardin]

If it is working that is the Goal!!!

 

Post back if you have any problems.