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Problem Adding Movie In Crunch



When I select a movie I recorded on a DVD, I can see the movie but when I select it under media selector, and click on Ok, the program starts but than it crashes and I get the box you have encountered a problem do you want to send it to Microsoft. I have uninstalled and reinstalled the program but I still have the same problem. I was able to crunch other DVD's I recorded, and I am using a Philips upconverting DVD recorder.


I forgot to mention that I am running Roxio on a Dell PC Dimension 5100 operating system is XP SP 2, media addition.

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