Problem Adding Movie In Crunch

[ammdtb3]

When I select a movie I recorded on a DVD, I can see the movie but when I select it under media selector, and click on Ok, the program starts but than it crashes and I get the box you have encountered a problem do you want to send it to Microsoft. I have uninstalled and reinstalled the program but I still have the same problem. I was able to crunch other DVD's I recorded, and I am using a Philips upconverting DVD recorder.

 

I forgot to mention that I am running Roxio on a Dell PC Dimension 5100 operating system is XP SP 2, media addition.

[tsantee]

I'm a Mac user so I don't know for certain what is happening with your system. However, that behavior can occur when something is wrong with the source video file such as dropped frames or faulty segments on the disc.

[ammdtb3]

Thanks for responding but I recorded 3 movies and all 3 don't work. I can understand one but 3, and they work fine one the PC.