I purchased the dvd decoder pack last week online and have not been able to get a verification to unlock it on our pc at church because we are not connected to the internet. The numbers given redirect you to subscription services not related to Roxio and I have been unable to receive ANY support from Roxio. I have tried everything, even the $1.89 a minute technical help, but I was on hold waiting for them so long that my phone's battery went dead. Any suggestions?
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jdk52
I purchased the dvd decoder pack last week online and have not been able to get a verification to unlock it on our pc at church because we are not connected to the internet. The numbers given redirect you to subscription services not related to Roxio and I have been unable to receive ANY support from Roxio. I have tried everything, even the $1.89 a minute technical help, but I was on hold waiting for them so long that my phone's battery went dead. Any suggestions?
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