Easy Fix For Emc 9 "can't Find Drive" Glitch

[Kqvic]

I was getting ready to burn my annual Christmas CDs when I experienced a number of failures concerning my Roxio Easy Media Creator 9 programs. Most conspicuously was a "No drive found" message I kept getting whenever I tried to load tracks from the CD drive or burn tracks to a blank disc.

 

I tried a suggested fix that required a Registry edit but it didn't help significantly other than to speed the EMC9 startup.

 

I searched on the Roxio forums for people experiencing similar problems and it seemed what I needed to do was uninstall the EMC 9 suite and then do a clean reinstall. The Roxio support directed me to excellent and thorough instructions for doing so, but I was still leery of going through the process.

 

Instead of downloading a Microsoft Windows Installer Clean Up Utility to remove all the Roxio and Sonic software, I decided to go through the Control Panel to Add or Remove Programs and decide which programs to delete myself.

 

When I clicked on the first program to do so, the computer also gave me the option of seeking support information. After I clicked on support information, another window opened that asked if I wanted to repair the program. I clicked on this option and it ran some sort of diagnostic/fix, after which I clicked on Close.

 

I repeated this process on every Roxio program that would allow it (I can't remember if the Sonic programs did), then I restarted the computer.

The EMC 9 program started up and functioned without a hitch.

 

I still had the .exe files from my original installation of EMC 9 on my desktop when I performed the above procedure. I do not know whether this was a factor in the successful fix of my problem.

 

Some more information you might find helpful regarding my system:

Dell Dimension E520 running Windows XP (Media Center Edition Version 2002 w/ Service Pack 2)

1.99 GB of RAM

 

I hope this helps somebody.

[Brendon]

When I clicked on the first program to do so, the computer also gave me the option of seeking support information. After I clicked on support information, another window opened that asked if I wanted to repair the program. I clicked on this option and it ran some sort of diagnostic/fix, after which I clicked on Close.

 

I repeated this process on every Roxio program that would allow it (I can't remember if the Sonic programs did), then I restarted the computer.

The EMC 9 program started up and functioned without a hitch.

 

I still had the .exe files from my original installation of EMC 9 on my desktop when I performed the above procedure. I do not know whether this was a factor in the successful fix of my problem.

You do need the installation files or disc available to the system when you do a "Repair". It will often fix these problems, but people tend to forget to recommend it because the 'Repair' option has been taken away from the newer versions - for some unexplained reason.

[ogdens]

I was getting ready to burn my annual Christmas CDs when I experienced a number of failures concerning my Roxio Easy Media Creator 9 programs. Most conspicuously was a "No drive found" message I kept getting whenever I tried to load tracks from the CD drive or burn tracks to a blank disc.

 

I tried a suggested fix that required a Registry edit but it didn't help significantly other than to speed the EMC9 startup.

 

I searched on the Roxio forums for people experiencing similar problems and it seemed what I needed to do was uninstall the EMC 9 suite and then do a clean reinstall. The Roxio support directed me to excellent and thorough instructions for doing so, but I was still leery of going through the process.

 

Instead of downloading a Microsoft Windows Installer Clean Up Utility to remove all the Roxio and Sonic software, I decided to go through the Control Panel to Add or Remove Programs and decide which programs to delete myself.

 

When I clicked on the first program to do so, the computer also gave me the option of seeking support information. After I clicked on support information, another window opened that asked if I wanted to repair the program. I clicked on this option and it ran some sort of diagnostic/fix, after which I clicked on Close.

 

I repeated this process on every Roxio program that would allow it (I can't remember if the Sonic programs did), then I restarted the computer.

The EMC 9 program started up and functioned without a hitch.

 

I still had the .exe files from my original installation of EMC 9 on my desktop when I performed the above procedure. I do not know whether this was a factor in the successful fix of my problem.

 

Some more information you might find helpful regarding my system:

Dell Dimension E520 running Windows XP (Media Center Edition Version 2002 w/ Service Pack 2)

1.99 GB of RAM

 

I hope this helps somebody.

 

 

 

You must have missed this when you were searching the forums.....

 

On this page at the top you will see this line Roxio Community > Easy Media Creator Products > Legacy EMC Products > Easy Media Creator 9 > Installation/Uninstallation/Update.

Click on the Installation/Uninstallation/Update and have a look at the very first Pinned post.

 

 

 

[Kqvic]

Maybe I am missing something, because the first pinned post is about installing a "PXEngine" program.

 

What I did didn't involve adding any additional software patches, programs, etc (I don't think). Same problem, different possible solution (I think).

 

I'm no software engineer, so it's possible my post is useless and the program became functional again for a different reason. I just thought it might be refreshing to hear from somebody who was able to make the software work for them.

[cdanteek]

Do you have a Drive not seen problem or have you fixed it?

 

ogdens, meant the Pxengine update for your problem! It's not a program just a update to what you already have, just follow the directions. I have used it on a working Version of Roxio as a test with no problems.

 

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