Toast 9 On Mac Osx: Unable To Burn Disc

[CharleneM]

Because I want to burn favorite programs from our TiVo, I just purchased Toast 9 Titanium and installed the update on a Mac OSX 10.5.5 on an Intel-based iMac, but still cannot burn a disc to a CompUSA-brand DVD-R. I consistently get the message, "could not record disc because of a Mac OS error Result code = -50"

I can't find any help in the Roxio knowledge base or on the Apple site--and have found nothing online that is relevant. Any help gratefully accepted.

[willem eradus]

Any progress on this issue, having the same problems using an Optiarc DVD RW AD-5630A

[tsantee]

Any progress on this issue, having the same problems using an Optiarc DVD RW AD-5630A

I don't know what the problem is but it is interesting that two of you are using an Optiarc drive. I'm presuming you've tried different media and burning at different speeds. Have you tried burning from a disc image (Image file setting in the Copy window)? Have you checked if a firmware update is available for the Optiarc drive?

 

How is this drive connected to your Mac?

[willem eradus]

I don't know what the problem is but it is interesting that two of you are using an Optiarc drive. I'm presuming you've tried different media and burning at different speeds. Have you tried burning from a disc image (Image file setting in the Copy window)? Have you checked if a firmware update is available for the Optiarc drive?

 

How is this drive connected to your Mac?

 

It is the built-in drive of my iMac, until recently it was working fine. I have tried burning from a disc image, same problem. No problems burning disks using iTunes. Speed I used = 4x

 

[Spartan SportShots]

Just installed V9.0.1. Got the same error when trying to save a disc image on an Intel iMac (OS X 10.5.5).

 

Read some horror stories about upgrading to 9.4, so I'm pretty hesitant to do that right now. Hmm.. On the other hand this ain't working too well either!

[navigator70]

bottom line is 10.5.5 and toast 9.x.x is a bad combo.. no matter what media you use.

mine was working fine until i upgraded my OS to 10.5.5 and to 9.0.4

 

did lot of burns with no problems - downgrading your toast does not help

[tsantee]

bottom line is 10.5.5 and toast 9.x.x is a bad combo.. no matter what media you use.

mine was working fine until i upgraded my OS to 10.5.5 and to 9.0.4

 

did lot of burns with no problems - downgrading your toast does not help

I'm not having any such problems on either my G5 iMac or my MacBook Pro. What is happening for you when you use Toast? What are you trying to burn? Are you using an internal or external burner?

[tsantee]

It is the built-in drive of my iMac, until recently it was working fine. I have tried burning from a disc image, same problem. No problems burning disks using iTunes. Speed I used = 4x

I'm aware that Apple has a different way of communicating with its drives so things can be different between their apps and Toast. There isn't much, though, that I can suggest other than the usual of trashing the Toast plist and prefs files in your User>Library>Preferences folder and testing with Verbatim-brand discs. This may be a technical issue with Toast that needs to be addressed by their engineers. Send feedback to them by choosing that link in Toast Help.

[ejstubbs]

bottom line is 10.5.5 and toast 9.x.x is a bad combo.. no matter what media you use.

 

I'd disagree with that. Toast 9 and OS X 10.5.5 worked fine for me and was very stable. It was when I went to OS X 10.5.6 that Toast started playing up. I actually restored a backup of OS X 10.5.5 for a while so that I could burn DVDs using Toast 9.

[Scott Bulmer]

I am having a very similar issue where I am able to burn DVDs or CDs on a Mac Pro using 10.5.6 and a OPTIARC DVD RW AD-7170A drive, either DVD+R or -R with Finder or iTunes, so the hardware is functioning properly. However, I cannot burn using Toast 9 Titanium 9.0.4 getting different error messages depending on which disc format is used. Sense Key = MEDIUM ERROR, Sense Code = 0x73, 0x03 for DVD-R, and Mismatch at byte 391/sector 332871. Verification failed for DVD+R. Both formats are supported for the drive. Through testing, Apple Support confirmed that my hardware and system are functioning correctly, and that the issue is with Toast. To date I have not received an answer from Roxio with any ideas or solutions. As with others, I need to have some resolution to this immediately. Thank you for any input. Scott

[Joe V]

bottom line is 10.5.5 and toast 9.x.x is a bad combo.. no matter what media you use.

mine was working fine until i upgraded my OS to 10.5.5 and to 9.0.4

 

did lot of burns with no problems - downgrading your toast does not help

 

I agree. I have two "Super Drives" in my MacPro. Neither can burn a CD copy or a simple data CD using Toast 9. When attempting to copy a music CD, I get a "Sense Key = MEDIUM ERROR, Sense Code = 0x0C, WRITE ERROR" message every time just after completion of the "Writing Lead In" phase of the disk copy. I never had this problem with Toast 7 or 8 -which I still have. I tried swapping drives with the source and target with no help. I tried two other brands of media and got the same error message. Then I tried Toast 8 - which has never failed me - and it will not burn copies now.

 

Just to make sure that it's not the hardware, I checked and was able to burn a music CD from iTunes and a data CD from the Finder with no problems. BTW, I actually used two of the blank CDs that Toast could not burn to for the copies using iTunes and Finder; so it was definitely not the media.

 

Since the hardware works and the media is good, and I was able to burn CDs and DVDs before updating (downdating?) to 10.5.5, I have to conclude that there is a major problem between Toast 9 and 10.5.5 -namely 10.5.5.

 

Ever since I started using 10.5 I find myself spending more and more time on these support forums. Not a good thing...

[tsantee]

Click the Save as Disc Image button to see if that works. If it does then burn the disc image file to DVD using the Image File setting in the Copy window.

 

I don't know about the quality of those discs. Insert a blank DVD and choose Disc Info from the Toast Recorder menu. There should be a link in the window that appears that takes you to a site with user reviews for that specific media.

[Paolo29]

I agree. I have two "Super Drives" in my MacPro. Neither can burn a CD copy or a simple data CD using Toast 9. When attempting to copy a music CD, I get a "Sense Key = MEDIUM ERROR, Sense Code = 0x0C, WRITE ERROR" message every time just after completion of the "Writing Lead In" phase of the disk copy. I never had this problem with Toast 7 or 8 -which I still have. I tried swapping drives with the source and target with no help. I tried two other brands of media and got the same error message. Then I tried Toast 8 - which has never failed me - and it will not burn copies now.

 

Just to make sure that it's not the hardware, I checked and was able to burn a music CD from iTunes and a data CD from the Finder with no problems. BTW, I actually used two of the blank CDs that Toast could not burn to for the copies using iTunes and Finder; so it was definitely not the media.

 

Since the hardware works and the media is good, and I was able to burn CDs and DVDs before updating (downdating?) to 10.5.5, I have to conclude that there is a major problem between Toast 9 and 10.5.5 -namely 10.5.5.

 

Ever since I started using 10.5 I find myself spending more and more time on these support forums. Not a good thing...

 

 

so what are we all going to do, im not happy