Problems With Emc9 Videowave

[TJ4206]

Per Jim's request, I am posting this here:

 

After successfully creating one DVD using Videowave and 40 minutes of clips into a second one, the program now crashes on me every time I try to add a single clip. A defrag did not help. I tried a clean install, and I got an error message saying that I do not have permission to fully uninstall (I have never gotten that before). I then restored the system and tried installing the 9.1 update, and I got another message saying that the certificate file is missing or corrupted. I am not sure what to do as I don't want to lose my work. (My next step will be to update the video card drivers and DirectX.)

 

I know that the Videowave crashing is a common problem, and after extensive online research, I have not been able to find a "cure." But perhaps I am not understanding everything I read. I do not have experience with these kinds of problems.

 

I have a Dell Dimension e520, Vista OS, 200GB hard drive, 1 GB memory, and a Pentium Duo Core Processor. We have never had a single problem with this computer, which is 18 months old. I am beyond frustrated. Thanks in advance for any and all help.

[gi7omy]

Your problem is almost certainly down to the graphics used in the computer. A quick google search dug this out:

 

"Its nVidia GeForce 7300LE graphics board generated hit-or-miss graphics performance; our test games were playable, barely, at 1024 by 768 resolution. For example, at a resolution of 1280 by 1024 pixels, the system achieved frame rates of 24 frames per second on our Doom 3 test and 32 fps on our Far Cry test."

 

Another report says that it has the Intel 3000 onboard graphics - again, not a very good chipset for rendering

 

As Videowave is very graphics intensive, you may be better off installing a PCIe graphics card (you don't need high-end - any mid-range one should do it). It does (as far as I can find out) have a PCIe 16x slot for a dedicated card

[TJ4206]

Thank you. The computer has an Intel G965 Express Chipset Family. I will try installing a PCIe card next.

 

Your problem is almost certainly down to the graphics used in the computer. A quick google search dug this out:

 

"Its nVidia GeForce 7300LE graphics board generated hit-or-miss graphics performance; our test games were playable, barely, at 1024 by 768 resolution. For example, at a resolution of 1280 by 1024 pixels, the system achieved frame rates of 24 frames per second on our Doom 3 test and 32 fps on our Far Cry test."

 

Another report says that it has the Intel 3000 onboard graphics - again, not a very good chipset for rendering

 

As Videowave is very graphics intensive, you may be better off installing a PCIe graphics card (you don't need high-end - any mid-range one should do it). It does (as far as I can find out) have a PCIe 16x slot for a dedicated card

 

[gi7omy]

In the short term, open Videowave and go to tools, options

 

Change rendering from hardware to software and see if that helps

 

Also, don't burn directly to disc - create an image file on the hard drive instead and then use that to write the DVD

 

Also, do upgrade the drivers and DirectX anyway

[TJ4206]

gi7omy,

You are a genius!! Changing the rendering worked! I can't believe it. I have ordered a PCIe card, too, so hopefully the problems will be solved. Thank you so much for your help.

 

Holly

 

 

In the short term, open Videowave and go to tools, options

 

Change rendering from hardware to software and see if that helps

 

Also, don't burn directly to disc - create an image file on the hard drive instead and then use that to write the DVD

 

Also, do upgrade the drivers and DirectX anyway

 

[gi7omy]

When you get the new graphics card, don't install the drivers that come with it - go to nVidia or ATI and get the latest ones there.

 

Uninstall the Untel ones from Control Panel, System, Device Manager (ie, roll back to that horrible 16 colour VGA) before installing new drivers

 

The ones on the CD you get will, in all probability, be 6 - 12 months old